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Re: D60 Deployment

I understand. I had the same issue until I used an outbound proxy for both lines.

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Re: D60 Deployment

Hello Speedstream, I have no internal record of 64167f040457 so could you double check with your customer?Please ensure to provide some feedback if this reply has helped you so other users can profit...

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SDP in VVX no Detect DTMF

Hello everyone!! I have problem in my configuration to polycom VVX, in the moment to call a number with AutoAttendant and try digit the extension, no works. I make equal test with yealink and works...

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Re: Changing backgrounds through provisioning Polycom Trio Visual +

Hi, Sorry about that. I have the latest UCUC Software Version 5.4.3.2389 To try and troubleshoot, I am trying to just change the background to one of the built-in ones, but the mr.bg.selection="#"...

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Re: Changing backgrounds through provisioning Polycom Trio Visual +

SteffenBaierUK wrote:  I have tested this in the past and it works and if you facing an issue please check your logs and provisioning server to see if the phone attempts to download the defined...

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Re: SDP in VVX no Detect DTMF

Hello Cesar Barbosa (c3ntro),welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in...

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Re: Changing backgrounds through provisioning Polycom Trio Visual +

When looking at the log of the Visual+ I see this line: Server 'IP of Trio 8800' said 'MAC of Visual+.cfg' is not present I added the .cfg for the Visual+ but do I need to declare in the .cfg for the...

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Re: Changing backgrounds through provisioning Polycom Trio Visual +

HelloThe Visual+ does not need to be configured and all configuration changes are made on the Trio itselfReplied via a mobile devicd

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Re: SDP in VVX no Detect DTMF

Hi, The version software UC it's 5.2.2.0501 and BootROM 5.4.2.0371. I read the FAQ 'Oct 7, 2011' and no parameters works.Attach 2 test, one with a polycom VVX600 and second with yealink W52....

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Re: SDP in VVX no Detect DTMF

Hello Cesar Barbosa (c3ntro),you did not provide any information on the IP's used and in addition the trace was not taken on the phone side so not everything has been captured. In addition 5.2.2 is no...

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Re: Trio 8800 SIp Line Registration Error

HI Steffen, am trying to register with Avaya ipoffice SIp . my local ipoffice ip is - 192.168.2.10 we don't have any issue with SIP servers cos it was all working fine before firmware upgrade. have...

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Re: Trio 8800 SIp Line Registration Error

Hello Randhir,firstly I am not sure if Avaya Interoperability tested our RealPresence Trio so not sure if they support it from their end. You could do two things: Work with Avaya support and question...

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Re: VVX 310 loses registration with FritzBox whereas VVX 410 works

Hi,I found the problem. I misused the line keys as speed dials using a static BLF.Therefore the phones tried permanently to subscribe at the FritzBox which blocked the phones then because of "annoying"...

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Re: VVX 310 loses registration with FritzBox whereas VVX 410 works

Hello Brixus,I have not played with my own Fritz!Box for a while but I am quite sure I had BLF working. You do not need the ** before the number as this is only to dial the End Point. I believe using...

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Re: D60 Deployment

SteffenBaierUK wrote:Hello Speedstream, I have no internal record of 64167f040457 so could you double check with your customer?Please ensure to provide some feedback if this reply has helped you so...

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Re: vvx 500 will not upgrade to new firmware

the link you provide beyond complex, option 1 doesnt work - no longer worksoption 2  to 4require Modify the Server Type, Server Address, Server User and Server Passwordplease provide that information...

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Re: vvx 500 will not upgrade to new firmware

Hello SteveRad,Could you kindly elaborate why Option 1 should not work? The only restriction could be a firewall on your end. Option 2 and all other option require your own Server. This is not a huge...

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Polycom Phone Vulnerabilities

Hi Team  we have observed so many Vulnerabilities in our polycom device .we have updated the UC software to the latest oneUC Software Version4.1.1.0731BootROM Software Version5.1.1.0132 But...

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Re: Polycom Phone Vulnerabilities

Hello Bivin VIjai,welcome to the Polycom Community.Thank you for the information you provided but it would also be helpful if you could also elaborate on the actual product that you have found this....

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Re: Polycom Phone Vulnerabilities

HI Team We are using Asterisk server as the SIP server and all Polycom phones are connected to this sever . we are using the IP phone 330, 331 ,335 and VVX 500 we have updated the to the latest UC...

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