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Re: vvx 600 boot problems

HelloIt would be of interest where you got this beta demo unit from as they are not for resale and need to be returned to POLYCOM and are property of polycomYou cannot do anything with it as the...

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Re: Trio 8800 upgrade problem

HelloPlease post a log of the phoneReplied via a mobile device

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Re: Trio 8800 upgrade problem

Connection received from 192.168.40.50 on port 20393 [16/09 15:12:20.094]Read request for file <0004f2fce150.cfg>. Mode octet [16/09 15:12:20.094]File <0004f2fce150.cfg> : error 2 in system...

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Re: vvx 600 boot problems

I got it from:https://www.thetelecomshop.com That is disturbing to hear, and very inconvenient.

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Re: vvx 600 boot problems

Please post the MAC address of the phone

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Re: vvx 600 boot problems

I don't see the mac address anywhere

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Re: Trio 8800 upgrade problem

Is there a way to replace/update the missing file?

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Re: Trio 8800 upgrade problem

HiNot sure what server you setup but the phone cannot find any sip.ld filePlease check your directory / serverReplied via a mobile device

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Re: vvx dialing slow

Hello, It's been a while since I looked into this more.  Our Polycoms were sold to us through our phone provider, Nextiva. We are still experiencing this problem.  Nextiva told us that at the current...

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Re: vvx dialing slow

HelloAs mentioned 4 month ago our support team needs to look up at thisThe longer you leave this the least time we haveRepl Er. Ja a mobile device

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Re: vvx dialing slow

The mac address of the phone that experienced this on 5.5.0 is 0004F2774E4F

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Re: VVX 310 loses registration with FritzBox whereas VVX 410 works

Hello again, I now made also a packet trace for the VVX 410 phone and the traffic looks identical to the VVX 310 phones. As I see all phones permanently try to subscribe features which seem to be not...

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Re: vvx dialing slow

Hello ,This VVX310 was sold via NETXUSA back in 17/05/2016 Please contact them as they can open a ticket with Polycom support for you.Please ensure to provide some feedback if this reply has helped you...

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Re: vvx 600 boot problems

Hello ,You already provided it when you edited your post.  0004f28593c3 This serial cannot be found in our database and I assume if you check at the bottom of the unit it will state "BETA UNIT NOT FOR...

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Re: VVX 310 loses registration with FritzBox whereas VVX 410 works

Hello Brixus,I am unable to comment as I cannot see your configuration but looking at your trace it seems you constantly trying to subscribe to **624 and **626 I can only assume you have setup some...

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Re: VVX 310 loses registration with FritzBox whereas VVX 410 works

Thank you very much. Have a nice weekend :-)

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Range extender for VVXD60

Are there any compatible range extenders for the VVX D60 Wireless Handset?

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Re: D60 Deployment

Also make sure you have your outbound proxy set. 

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Re: D60 Deployment

Hello ,non of this complex configuration is needed. Simply follow this => here<= and then enable the D60 and register the handset. If this fails please work with your Polycom reseller. The...

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Re: D60 Deployment

api_cjohnson wrote:Also make sure you have your outbound proxy set. The phone itself makes calls w/o issue... its been about a decade since I had an issue registering a Polycom of any sort.the d60...

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