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Re: Polycom Phone Vulnerabilities

Hello Bivin VIjai, For all SoundPoint / SoundStation IP phones using SIP and not LYNC UC Software 4.0.11 is the latest software4.1.1 is for LYNC only and olderFor all VVX Phones using SIP and not LYNC...

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Re: Polycom Phone Vulnerabilities

Hello Bivin VIjai,In addition check the Configurable TLS Cipher Suites  Section within the Admin Guides or you can check the Settings > Network > TLS > TLS Profiles > Platform X settings....

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Controlling the update server settings by config

I have an FTP server that provides some custom settings to the phones on bootup.  I can get the phones to set their Software Upgrade server type from Polycom provided to Custom and set the IP...

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Unable to Update VVX 400

Today I decided to try out one VVX 400 with Office 365. To do so, I understand I need to upgrade the phone's firmware. But, I can't seem to get it to upgrade.  Below is what happens: 1. I reset the...

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Re: Unable to Update VVX 400

Hello BRHolman,welcome to the Polycom Community. The first suggestion would be to check the phones log filesThe community's VoIP FAQ contains this post here: Oct 11, 2011 Question: How can I...

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Re: Controlling the update server settings by config

Hello GMCR,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release....

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BLF issues.

Hello Community! I'm having an issue whereby, we register the phone to a load balancer, this then assigns a sip server from a pool of 4 servers - all of which has presence enabled. If I register to a...

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Re: BLF issues.

Just to add to this, the line keys monitoring other extensions, are monitoing for a specific amount of time, then it seems like they're timing out. I  think this is to do with DNS settings on the...

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Re: BLF issues.

Hello joethejones, Settings > Logging > Global Settings > Global Log Level Limit > Set to DEBUGSettings > Logging > Module Log Level Limits > DNS > Set to DEBUGSettings >...

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SoundPoint 331s having to manually reboot to register

Hello I'm trying to isolate a issue have a few hundred polycom 331s that are located in seperate networks accross the US. Every few weeks, random phones will lose registration with the error "URL Call...

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Re: SoundPoint 331s having to manually reboot to register

Hello Adam R,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...

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Re: SoundPoint 331s having to manually reboot to register

My apologies, the firmware that I am using is 4.0.3.7562.

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Re: SoundPoint 331s having to manually reboot to register

Hello Adam R,UC Software 4.0.3.7562 rts34 F was released back in 2012 and is no longer a supported Version. Polycom only supports current version aka 4.0.11 and -1 aka 4.0.10 As you are a service...

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Re: Unable to Update VVX 400

Thank you SteffenBaierUK. I'll try your suggestions this weekend and report back.

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VVX 600 Dialer Auto Suggest

Have a customer who wants to turn off this feature.  Is this possible ? Phone InformationPhone Model VVX 600 Part Number 3111-44600-001 Rev:A MAC Address XX:XX:XX:XX:XX IP Address 192.168.57.102 UC...

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VVX D60 no lines mapped

I have taken my VVX 600 and attached a D60 to it. Setup is quick and easy, just added this config: feature.dect.enabled="1" reg.1.terminationType="VVX-DECT" VVXD60.Handset.1.outGoingLineIndex="1"...

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Polycom VVX300 and VVX400 Templates

Does any one know of any VVX300 and VVX400 phone templates?  I want to be able to show my customer a picture, or representation, of the phone with what it will look like once programmed.  Example:  it...

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Re: VVX D60 no lines mapped

Hello miken32,welcome back to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...

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Re: Polycom VVX300 and VVX400 Templates

Hello JBunstone,welcome back to the Polycom Community.The community's VoIP FAQ contains this post here:Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?Resolution: Please check...

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Re: VVX D60 no lines mapped

I'm using the latest 5.4.4 release. This is a plain old SIP extension, not a BLF key or anything else. The phone configuration looks like this:        attendant.resourceList.2.address="7060"...

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