Re: VVX series phones randomly reboot.
Hello jowatson,welcome to the Polycom Community.The MAC provided by the original poster did not have any tickets open. If you see the same issue please post your details so I can look up who can...
View ArticleRe: Exchange URL warning after new update
Hello all,welcome back to the Polycom Community.The Exchange issue was fixed in UC Software 5.4.6 via: VOIP-122951 The "Exchange URL not configured" warning message is displayed even when the...
View ArticleRe: Extra ringer for VVX 300
ALGO makes some nice SIP ringers. They configure as another sip extension, then you could just create a ring group for those two extensions and both your phone and ALGO ringer would ring at the same...
View ArticleHow to disable CA certificate validation by IP Phones?
I have to find this in documents and in community forum but could not find any way to disable CA Certificate validation in phone. Please let me know if this can be done in polycom?
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Re: How to disable CA certificate validation by IP Phones?
Hello Arvind,of your old posts => here <= is still open / pending as you have not marked these as "Accept as a solution". Did you ever open a Ticket as advised? If they are in this state nobody...
View ArticleVVX 600 cannot resume call after call placed on hold
I am using VVX 600 and when I place a call on hold (or attempt to conference in another call) the call cannot be resumed. I am running on UC Software Version 5.5.1.15880. I have read through 2 threads...
View ArticleRe: VVX 600 cannot resume call after call placed on hold
I forgot to mention, that for whatever reason, when the call is an incoming call, the caller will hear music while on hold but when I attempt to resume the call it's silent - they can't hear me and I...
View ArticleRe: VVX 600 cannot resume call after call placed on hold
Hello DB13,welcome to the Polycom Community.The feature.moh.payloadThe above ws introduced in UC software 5.3.0 and to my knowledge is only for Skype for Business / LYNC. I suggest you try to follow...
View ArticleRe: VVX 600 Bluetooth radio can't turn on
deano7 did you get any answer to this? The BT radio stopped working on my phone and so I've replaced the phone and still BT radio wont turn on. BTW support I have the latest version of the software....
View ArticleRe: VVX 600 Bluetooth radio can't turn on
Hello MrJon,welcome to the Polycom Community.Could someone posting here please get this into support via the official channel?In order to raise a support ticket you need to work with your Polycom...
View ArticleRe: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
BootROM 4.3.0 0616SIP 3.2.1.0054 Does your answer indicate that updating the BootROM would fix this problem?
View ArticleRe: How to disable CA certificate validation by IP Phones?
Hi Steffen Baier,The link to the givn thread is already solved. I did accept the solution for the thread however for further comments down in the thread, "accept as solution" option does not come.we...
View ArticleRe: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
Hello JoAnne Schmitz,Your SSIP7000 is running an old software which is not supported for years. You should be running UC Software 4.0.11 and Updater 5.0.11The community's VoIP FAQ contains this post...
View ArticleRe: How to disable CA certificate validation by IP Phones?
Hello Arvind,No this is not possible.Best RegardsSteffen BaierPolycom Global Services
View ArticleVVX 411 Error Message do not boot
Hello, A few days ago we install some polycom vvx411 devices. Today one of them cannot boot. As you can see in the attached photo.We tried to reset to factory settings (press 1,3,5 while it is powered...
View ArticleRe: VVX 411 Error Message do not boot
Hello assodivers,welcome to the Polycom Community.Providing as much details is always useful: Are these brand new units or used units?Are these powered via PoE or a Power Supply?Do they stay in this...
View ArticleRe: VVX 411 Error Message do not boot
Thanks for the reply.- Are these brand new units or used units?Yes, they are brand new - Are these powered via PoE or a Power Supply?via PoE - Do they stay in this state or are there any messages...
View ArticleRe: VVX 411 Error Message do not boot
SteffenBaierUK wrote: If brand new and you tested via a power supply and PoE I suggest you RMA these.
View ArticleRe: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
Okay, thanks. My question is if this functionality is even supported if I were to upgrade. Is there a way to use the aux-in only, and stop sound coming in on the speakerphone itself? Or do I always...
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