Re: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
Hello JoAnne Schmitz,I do actually not have one of these Multimod's in my possession so therefore I am unable to test. I will try and ask Product ManagementPlease ensure to provide some feedback if...
View ArticleLAN and PC port link and Speed
I have a customer with over 200 VVX410. They are concerned that the phones are not connecting to the network at full gig speed and the PC behind the phone are not also . I need a way to check the...
View ArticleRe: LAN and PC port link and Speed
Hello mharvey,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleSplit soft key missing
Hello, I have a set of VVX phones having a weird issue when making three way calls. This is happening on VVX400 and VVX600 devices. WHen perforing a three way conference call, once the originating user...
View ArticleRe: Split soft key missing
Hello Robert G,welcome to the Polycom Community.Judging by your username I assume you are working for our partner. In this case most likely we do no control the conference but rather REFER the call to...
View ArticleRe: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
Hello JoAnne Schmitz,I can verify that even with latest software the system is designed to have 'global mute' function. That means that all mics/inputs are muted or unmuted together.There is not a...
View ArticleRe: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
Thank you, that's what I suspected.
View ArticleRe: Options for tweaking displayed elements on idle screen
Hi Steffen I can see in my device the following linereg.1.label="%BWDN-1%" The other reference for BWDN is Primary DN: %BWDN-1% Should I change this to be %BWNAME-1% ?
View ArticleRe: Options for tweaking displayed elements on idle screen
Hi Steffen I have figured it out. I have changed reg.1.label="%BWDN-1% to reg.1.label="%BWNAME-1%". Select update configuration then pulls down the latest change.
View ArticleEcho cancellation using Polycom SoundStation IP 6000
Hi, We are using and Polycom soundstation ip 6000, Calls are successful but we have a acoustic echo problem. We can activate AEC? Thank you
View ArticlePolycom IP560
Have a 2nd hand used ip560 purchased. One line is successfully connected to sipgate.deSince the phone offers more lines (up to 4) I would like to connect my 2 additional numbers with 1und1.deI got the...
View ArticleRe: Polycom IP560
Hello jstuehrck,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP...
View ArticleRe: Echo cancellation using Polycom SoundStation IP 6000
Hello psanchez,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a...
View ArticleVVX D60 default ip 192.168.0.2
Hello, I have new VVX D60, the phone is connected to the network with DHCP enable, the ip assigned is 192.168.0.100. I can access to the web portal but I can access also through default ip address...
View ArticleRe: Polycom SoundStation IP 6000 won't boot (three flashing or solid red lights)
Right, I understand these are out of warranty. I never said they weren't, thought they weren't, or asked about that. I also didn't ask whether or not these phones were a good piece of equipment...
View ArticleRe: Polycom IP560
Unfortunately the FAQ does not answer my question. I still want to connect 2 providers on one phone. :-)
View ArticleRe: Polycom IP560
Hello jstuehrck,If you follow the above FAQ you simply enter all the details for Provider 1 on Line 1 and the details for Provider 2 on Line 2. Nothing or nowhere else.Please ensure to provide some...
View Articlespectralink butterfly handset not finding base station 400
Spectralink dect base station running PCS17A is up and running with line registerd to SIP server. When creating new login on wireless handset, server 400 not showing up in search list. Tried with...
View ArticleIP 7000 phone freezing and acting very strange
Our phone is acting really strange and getting stuck on the main image when rebooting. I hit the right button and I was able to get into the configuration menu and went to format file system. Now...
View ArticleRe: IP 7000 phone freezing and acting very strange
Just some more info - when I hit the right button and went to settings, then down to "Format file system", it asks me to put my password in and then it reboots and just hangs on "Uploading log file"....
View Article