Hello all,
welcome back to the Polycom Community.
The Exchange issue was fixed in UC Software 5.4.6 via:
- VOIP-122951 The "Exchange URL not configured" warning message is displayed even when the Exchange
The next UC Software release 5.5.2 is due soon which will also contain this fix.
If you still have the issue using 5.4.6 I suggest to open a ticket.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.
If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services