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Re: SountPoint IP 331, lldpd and voice VLAN detection
Hello VAD,As Nathan commented only an Empty Port Description (TLV length 0 ) within an LLDP packet would cause the phone to ignore it. In regards of Ignoring the LLDP packet it simply ignores its own...
View ArticleTRIO 8800 Touch Display not Accurate
Hi everyone,Does anyone facing this kind of problem? I bought 3 TRIO 8800 and all three having issues on Touch Display.You can see the Video attached.I opened an RMA, and the replacement equipment came...
View ArticleRe: SountPoint IP 331, lldpd and voice VLAN detection
Hi. As you pointed out, my Port Description isn't empty so I don't think it's the problem here.I can try to change the fields layout and see if it solves the problem. Thanks for your PNG sample. Do you...
View ArticleRe: SountPoint IP 331, lldpd and voice VLAN detection
Hello VAD,Ignoring Host means it is ignoring its own LLDP packet which seems to be relayed back to it. If you look before the message it is sending a packet which it also seems to receive. Again this...
View ArticleRe: SountPoint IP 331, lldpd and voice VLAN detection
Hi I confirm you I'm working for the company my mail address is from.I'm waiting for your mail. Regards.
View ArticleRe: TRIO 8800 Touch Display not Accurate
Hello rferraz,welcome back to the Polycom Community.Can you repeat this test with the lights off ? I had a customer where fluorescent lights in a room had a transformer wrongly installed which only...
View Articlereplacement part
I would like to purchase Handset (hookset) tabs for my polycom VVX phones. Does anyone know a part number or a vendor that sells these?
View ArticleRe: Webpage background option not loading for Soundpoint 670
Hi,I have the same issue with my Soundpoint IP 670 ever since upgrading from 4.0.8. to now 4.0.11. Not a browser problem, tried them all. Any news from that ticket?
View ArticleRe: IP 7000 Won't save settings
Has anyone resolved the issue of the Polycom IP 7000 not allowing for the phone server IP address to be changed? I am also experiencing this issue. I cahnge the IP address and the device shows Applying...
View ArticleRe: IP 7000 Won't save settings
Hello marti00,welcome to the Polycom Community.It is sill useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Webpage background option not loading for Soundpoint 670
Hello stork20,welcome to the Polycom Community.To my personal knowledge this post was the last communication we had with the original poster(s). Most of the time people simply do not want to open a...
View ArticleRe: Polycom VVX 400 inbound Caller ID showing as "from" Mark on every inbound...
Hello kcraw,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release....
View ArticleRe: Webpage background option not loading for Soundpoint 670
Hi Steffen, Thank you. Purchased phone from business reseller and I will contact them to open ticket. Will get back if more news.
View ArticleVX501/Favorites question
My firm has eight VX501 phones, and except for one, each will not permit us to designate "favorites" on the idle screen. That is, I designated each of the seven other employees as a "favorite" in the...
View ArticlePolycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
I didn't see anything addressing this in the setup guide or manual. Thanks for reading my question. I am using a Polycom IP7000 with a Multi-Interface Module. It is running Rev 4.3.0 0616 27-Jan-11...
View ArticleRe: VX501/Favorites question
Hello CWM,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release....
View ArticleRe: Polycom IP7000 with Multi-Interface Module -- is Auxiliary-in only possible?
Hello JoAnne Schmitz,welcome to the Polycom Community.This is not the software version.Please check the Polycom VoIP FAQ contains this post here:Question: How can I find out my SIP or UC Software...
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Re: [FAQ] How can I setup my Phone / Provisioning / Download / Upgrade /...
Setting up Microsoft IIS for HTTPS Provisioning NOTE: Please be aware that Polycom does not provide any support on the below and any changes or permissions are at your own risk !! Below information is...
View ArticleRe: Exchange URL warning after new update
Hello, We just updated from first 5.4.3 (or .1 I believe) - as those had an issue with 'dead' air on a call. Now I just updated all the phones to 5.4.6.4588 - and we get this Exchange warning. Not...
View ArticleRe: VVX series phones randomly reboot.
Steffen, Did the origional poster ever create a ticket(from several of your posts it seems like you could see that info)? And if so was there any resolution?
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