Re: Is it even possible change the display on the VVX 300/310 line screen?
under phone I have found theIP addressBoot BlockBootL1UpdaterDevice Certificate When I put the IP address of the phone into the web address it comes back thatThis site can’t be reached192.168.1.16...
View ArticleRe: Is it even possible change the display on the VVX 300/310 line screen?
Hello CPPinc,Your phone is hosted and most likely programmed by VIRTUAL COMMUNICATIONS EXPRESS by Verizon so Polycom does not have any access to the phone and if disabled the Web Interface. Most likely...
View ArticleRe: Is it even possible change the display on the VVX 300/310 line screen?
Thanks. It looks like that was the solution.Much appreciated
View ArticleSoundPoint 335 Cannot download Initial config files
I have a SoundPoint 335. I formatted the file system without realizing the impact of that decision. I’ve setup Filezilla to be my provisioning server and I believe I have the correct files in the...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Hello MBeebe,welcome to the Polycom Community. The Filezilla file server needs to be allowed in your firewall or it cannot access the computer.The community's VoIP FAQ contains this post here:Mar 08,...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Thanks for the reply Steffen... I have the firewall opened. The phone and my PC are on the same physical network switch. The files are un-zipped and available to be transferred via FTP. All...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Here is what I see on the Filezilla log... (000084)1/23/2017 11:13:46 AM - (not logged in) (192.168.1.221)> Connected on port 21, sending welcome message... (000084)1/23/2017 11:13:46 AM - (not...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Hello , (000084)1/23/2017 11:13:46 AM - plcmspip (192.168.1.221)> 550 CWD failed. "/192.168.1.220": directory not found. Not sure what you defined as the server but it is trying to get into...
View ArticleRe: My company is seeking a speaker/mic that can connect to a Polycom VVX310...
Steffen, did you mean Communicator C100? I've inquired about it and was told it's for PC only. The idea of using USB port it interesting, but it would restrict us from VVX 300/400 which don't have it...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Well.. seems that the Firewall wasn't opened "fully" I guess.. I turned off the firewall completely, and several things happened very quickly. Now it is sending / receiving files. I'm getting...
View ArticleRe: My company is seeking a speaker/mic that can connect to a Polycom VVX310...
Hello VoIPonaught,welcome back to the Polycom Community.I have only tried a C100S as this is the only USB device I have and it get's detected. I do not believe it is limited to that but of course only...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Hello MBeebe,You only need one, aka the provisioning server but not the Update server as this expects a different string. For any new questions please utilize the existing FAQ's as all is...
View ArticleACD Logged In or Out Indicator
I am looking for any way to indicate to an agent that they have logged in or out of our ACD queue. We are not using a Broadsoft based provider and I do not have access to the provisioning server our...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
I removed the IP address from the Update server. After making sure the firewall on my PC was off, it updated itself and is now provisioned as expected. The instructions were spot-on as posted in the...
View ArticleRe: ACD Logged In or Out Indicator
Hello Jonathan K,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Jun 07, 2012 Question: How can I add a server based DND / Do not disturb and / or Call...
View ArticleBuying used phones
I am going to use vvx 300 phones in our new hosted sip system. Someone told me that if I buy used phones they may not be able to be " unlocked " to use in our providers system. Does this make sense ?...
View ArticleRe: Buying used phones
Hello Joatmon40,welcome to the Polycom Community.We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.Many of our partners utilize these...
View ArticleRe: VVX 1500 problem
Hi Steffen, Thanks for your co-operation. We want to make sure that our Polycom devices are "VVX 1500" or "VVX 1500 D" , can you tell me the model of the devices below...
View ArticleRe: VVX 1500 problem
Hello manishing,there should be a label on the phone but they are all: 2200-18061-025VVX 1500 6-line Business Media Phone with video capability and HD Voice, POE. Ships without power supply. 3 year...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Hello again... new problems, same phone. I cannot configure the phone via my web browser. I can ping it, but no http response. Other posts regarding this same issue have to do with the phone being...
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