Re: URL call disabled error
Hello, This issue has been troubling me for quite a while now.We started getting the "URL call Disabled" error approximately 1 month back.We start getting the error at approx. 9:30 AM IST and the issue...
View ArticleRe: SoundPoint 335 Cannot download Initial config files
Hello MBeebe,this should be really dealt with in a new post but I must ask you to utlize the FAQ first: Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or...
View ArticleRe: URL call disabled error
Hello Vineet_Nair,welcome to the Polycom Community.Firstly the BootROM should be on 4.3.1 from => here<= and in addition you should be on UC Software 3.3.5 instead as well which can be found...
View ArticleRe: Trio 8800 ver 5.4.4 removed from list
Hello Dave,this is not 100% correct as you can download the 5.4.4.7609 from => here<= Certain circumstances may require you to downgrade but these are individually discussed when opening a...
View ArticleTone indication after other site hangs up, VVX Phone
Hi, can VVX Phone plays some tone indication after the other site hangs up? Some of our new Polycom VVX users miss this, because they used to hear a hang up tone if the on going call ends.. We have...
View ArticleRe: Tone indication after other site hangs up, VVX Phone
Hello Xing,welcome back to the Polycom Community.Did you ever solve your original issue => here<= ? In regards of your new issue we already have a feature request via VOIP-121403 so keep an eye...
View ArticleRe: Tone indication after other site hangs up, VVX Phone
Hello Steffen, thanks for the reply and infomation, I'll keep an eye on new releases. I think the old issue was solved, the customer had adjusted some options in switch, if I recall correctly, but I...
View ArticleDoes VVX phones support 802.1x network authentication security?
Does VVX phones support 802.1x network authentication security? Where are the settings/configurations for it?
View ArticleRe: Does VVX phones support 802.1x network authentication security?
Hello EdBro,welcome back to the Polycom Community. Did my answers => here<= and => here<= help you? If yes please mark them accordingly. As a occasional contributor I would expect you to...
View ArticleSoundpoint IP331 reboot is being repeated at all of sudden
Good day. I have trouble with Soundpoint IP331. When we make dialing, the phones often suddenly start rebooting.The phones are connected to customer's asterisk. UC Software version : 4.0.10.0689,...
View ArticleRe: Soundpoint IP331 reboot is being repeated at all of sudden
Hello Cloud PBX Support,welcome to the Polycom Community.You should try UC Software 4.0.11 and if that shows the same behaviour open a support ticket.In order to raise a support ticket you need to work...
View ArticleKeep receiving calls from numbers like 100, 1000, 1002, etc.
Hi,Sorry if this has already been said.I am new to VoIP. I have a polycom VVX101 phone and Sipgate Basic. I moved because my ISP raised their call rates. A friend who works in an office gave me their...
View ArticleRe: Keep receiving calls from numbers like 100, 1000, 1002, etc.
Hello Jim,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Oct 24 2014 Question:How can I prevent tools like sipvicious or nuisance Cisco calls ringing my...
View ArticleRe: Corporate ldap listing goes missing after search
Hey, I had the same Issue and I think I just solved it. Note: I have a configured corporate Directory. Which is an OpenLDAP Server, with an amount of 5000 entries. So, sometimes (and I couldn't...
View ArticleRe: Corporate ldap listing goes missing after search
@JMAD Thats a great find, I havent heard any complaints from the customer about this issue my assuption is that they dont really use it. But i will test this next time I visit them. Thanks
View ArticleDTMF problems with SoundStructure Interface Cards
We just recently upgraded from Cisco CallManager 8.6 to Cisco CallManager 11.5 We have 4 Soundstructure interface cards and they are not passing DTMF on calls (ie putting pin in for a conference...
View ArticleRe: DTMF problems with SoundStructure Interface Cards
Hello Gary,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: Phone unable to send DTMF to an IVR system or how to troubleshoot DTMF...
View ArticleRe: Soundpoint IP331 reboot is being repeated at all of sudden
Hello Steffen, thank you for your replying. We have already asked our reseller in US about this issue but its very slow response and no constructive advise thats why I am posting here. We will try to...
View ArticleRe: Soundpoint IP331 reboot is being repeated at all of sudden
Hello Cloud PBX Support,SCANSOURCE COMMUNICATIONS sold this phone back in 13/12/2014 so it is out of warranty. You therefore need to open a Pay Per Incident ticket with Polycom directly for this. You...
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