Hello Community!
I'm having an issue whereby, we register the phone to a load balancer, this then assigns a sip server from a pool of 4 servers - all of which has presence enabled.
If I register to a specifc sip server, I can receive status updates through presence about other phones on our network on my VVX310 . But, if I point at the load balancer, then I cannot receive updates like - phone ringing, phone busy etc
Do you know, why this might happen, only for Polycom phones, and no others (Snom, Yealink, Grandstream etc....)?
Many many thanks!
Joe