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Re: BLF on VVX Color Expansion maxing at 23 BLFs

Thanks Steffen for the response... I have tried both default conifg to where I did not modify the linkeys and still i get the same result.  Any more than 23 BLFs my sidecar goes blank.  I'm attaching...

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Re: BLF on VVX Color Expansion maxing at 23 BLFs

default CFG <?xml version="1.0" encoding="utf-8"?><!-- Example Per-phone Configuration File --><!-- $RCSfile: phoneBWDEVICEID.cfg,v $  $Revision: 1.93 $ --><phone1>...

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Re: BLF on VVX Color Expansion maxing at 23 BLFs

custom CFG<?xml version="1.0" encoding="utf-8"?><!-- Example Per-phone Configuration File --><!-- $RCSfile: phoneBWDEVICEID.cfg,v $  $Revision: 1.93 $ --><phone1>...

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Re: BLF on VVX Color Expansion maxing at 23 BLFs

Hello Chris, As this is affecting a customer of yours I suggest you open a ticket.In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. In case...

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Re: BLF on VVX Color Expansion maxing at 23 BLFs

Thanks but that could end up taking forever having to go through my phone vendor.... Do you see anything out of the norm with my configs I posted?Chris

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Re: BLF on VVX Color Expansion maxing at 23 BLFs

Hello Chris,no nothing pops out but as usual I would start with a minimal config. As you only posted the BroadSoft config and not what the phone actually loads its hard to tell. Not sure why you assume...

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VVX Extension: choose the keys

Hello there, I would like to know if we could choose the position in the VVX extension module? My first test indicate that, depsite what I wrot in the cfg file on my tftp, it's always the first free...

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Re: VVX Extension: choose the keys

Hello ,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release. This...

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Need Help With Polycom SoundPoint IP firmware update

I've inherited a Soundpoint IP VOIP phone with an old firmware reversion: 2.5.0.  I did a factory reset on the phone successfully, but the phone continues to hang during use.  I have to power-cycle the...

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Re: Need Help With Polycom SoundPoint IP firmware update

Hello K,welcome to the Polycom Community. It would help to tell us what phone you actually have.The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: How can I setup my Phone /...

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Re: Need Help With Polycom SoundPoint IP firmware update

`The label on the phone says "Soundpoint 300SIP".  The phone boot-up says Soundpoint.... K. 

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Re: Need Help With Polycom SoundPoint IP firmware update

Hello K,The SoundPoint IP 300 has reached End of Life. Parts, support will no longer be available for this product after 5/11/2011. The SoundPoint 300 has been replaced by the SoundPoint IP 320/330....

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Re: VVX 411 & Video

Hello Simon,welcome to the Polycom Community.Only the Polycom Camera will work with Polycom Phones and only the VVX500 or VVX600 range will support this physical hardware.Please ensure to provide some...

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VVX 500

My work sent me a VVX 500.  Everything should have been configured for use with Fonality, but I kept getting an error message that the line was not registered.  The provisioning server information is...

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Re: VVX D60 will not connect to VVX 400

Has there been any resolution to this issue? I am experiencing the same problem. The handset is registered, but unable to make or receive calls. The line label, i.e 1000, is not visible on the handset....

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Re: VVX D60 will not connect to VVX 400

Are you using BLF keys on the 410?  The D60 will link and you can make calls to and from the D60 as long as there's no BLF's on the 410 from what I've seen. Madison 

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Re: VVX 411 & Video

Hi Steffen, First, thank you for the quick anwser. But what can we do with the VVX 411 USB port? Thanks,Simon

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Re: Extremely long user agent string

Thanks for the update Steffen!

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Re: VVX 411 & Video

Hello Simon,USB recording springs to mind or adding a Bluetooth Dongle. Future applications may also use this so keep an eye on the release notes.Please ensure to provide some feedback if this reply...

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Re: VVX D60 will not connect to VVX 400

Hello all,The release notes mention: Hoteling, Busy Lamp Field (BLF), Enhanced Feature Keys, and Automatic Call Distribution (ACD) are not supported on the wireless handset, but these features are...

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