Re: VVX 500
Hello cassil,welcome to the Polycom Community.The community's VoIP FAQ contains answers to all of your questions. Yes you will need a local FTP server.Please ensure to provide some feedback if this...
View ArticleRe: VVX D60 will not connect to VVX 400
Steffen, Are there plans for BLFs and EFKs to work on the 410 with a paired D60? Otherwise, we won't be using the D60s as much. Madison
View ArticleRe: VVX D60 will not connect to VVX 400
This solution sounds promising, but this is my first Polycoim phone. Can you point out where I can disable these features? I have a single line, and one handset. That's it. Appreciate the help.
View ArticleSIP notify SIP 500 Error
Hello,we are experiencing a lot of problems with BLF using our SoundPoint IP6XX series.BLF feature randomly stop working with the phone replying with a SIP 500 Internal Server Error message after a SIP...
View ArticleRe: VVX D60 will not connect to VVX 400
Hello Madison,I checked this serial number and cannot find an open ticket for this. I suggest you push your Reseller to do this sooner than later. I am unable to discuss future software versions...
View ArticleRe: SIP notify SIP 500 Error
Hello Francesco,welcome back to the Polycom Community.In this reply => here<= to the same / similar question I had already advised you to contact your Polycom reseller back in 2015. In addition...
View ArticleRe: VVX D60 will not connect to VVX 400
My SIP provider is Nextiva. I have a single line, a single base station and a single handset. I have a VVX 410 as th main phone and it can make and receive calls normally.
View ArticleRe: VVX D60 will not connect to VVX 400
This is the response I received from the tech support at Nextiva...Thank you for your email. Unfortunately, we are not able to set up the Polycom D60 at this time. We have made several unsuccessful...
View ArticleRe: D60 Deployment
Did this, or any of the tickets like this get resolved?I ask as I am also getting this red X on the D60 handset after it shows the line is mapped and registered.I've tried a few iterations of 5.2, then...
View ArticleRe: D60 Deployment
I have found that the setup works best when you have the lines shared on the phone and use the second line for the D60...
View ArticleLabel Missing on soft key
All; I've created 9 softkeys on a 670 and the first 8 look good. However, for the 9th soft key, the key is displayed and it works the way it should, but the label is blank. I'm not sure why this is...
View ArticleRe: Label Missing on soft key
Hello FSD,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Label Missing on soft key
Hello; I am running UC software version 4.0.7.2514. The EFK simply dials feature code *16 and looks like this: softkey.9.label="Office" softkey.9.action="*16"...
View ArticleRe: Label Missing on soft key
Hello FSD, UC Software 4.0.7 is no longer a supported version so please use 4.0.11 or at least 4.0.10 In addition I already replied to one of your other posts with the following: It helps all users of...
View ArticleRe: BLF on VVX Color Expansion maxing at 23 BLFs
Hi Steffen, I kicked it to our Vendor who I buy my Polycom's from however no ide how long their response will take. I did reach out to broadsoft and made an adjustment to this "<attendant...
View ArticleRe: Label Missing on soft key
Thanks for your help. I found the problem to be a syntax error in the config file.Regards;FSD
View ArticleRe: Disable or remove the DND Softkey
First of all, understand that I'm a completely non-technical business owner so forgive me if I get the language wrong. We use a Polycom VVX310 and have had continuous problems with it autonomously...
View ArticleRe: Label Missing on soft key
Hello ,Still: It helps all users of the community if old post's that you opened before at least receive an answer or mark them as solution provided. Please have a look at all your "old" post's =>...
View ArticleRe: VVX 500
Thank you. I will get that setup. What firmware version are the vvx 500 phones currently shipping with?The MAC address starts with 00:04. After I get the firmware installed, Do you have any...
View ArticleRe: VVX 500
Hello cassil,Again I can only highlight the community FAQ as: Sep 17, 2014 Question:What Software Version will Polycom ship phones with?Resolution: Please check => here <= or Jan 19, 2012...
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