Re: spectralink butterfly handset not finding base station 400
Hello Jam,welcome back to the Polycom Community.You never follow up your old original posts and unfortunately SpectraLink / Kirk has not been a Polycom brand for years now so I am closing this...
View ArticleRe: IP 7000 phone freezing and acting very strange
Hello Mike,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: IP 7000 phone freezing and acting very strange
Hi Steffen,The user interface is relatively unresponsive and I can't remember if the version is displayed in the menu I am able to access. But these are the files that reside in the TFTP folder that I...
View ArticleQuality of Service for VVX500/600 Phone Calls
Hello,I'm looking to apply QOS to all our Polycom VVX500/600 handsets via required static/dynamic port range that Skype for Business and/or Polycoms use during a standard phone call. What would the...
View ArticleFaceing isuue with the sip notify polycom-check-cfg
Hi All I am facing issue with the sip notify polycom-check-cfg <EXT> command. I am using the same model phone (Sound Point 331) with different firmware 3.3.0.1098and 4.1.1.0731 sip notify...
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Re: Faceing isuue with the sip notify polycom-check-cfg
Hello Bivin VIjai's , A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution". If they are in this state nobody finding them via a...
View Article[Software] RealPresence Trio UC Software 5.4.5 Rev AC
I am happy to announce the availability of Polycom® UC Software 5.4.5 RevAC, with associated utilities and documents on the RealPresence Trio product support web page for download. UCS 5.4.5AC...
View ArticleScreen Capture - Trio 8800
Hi, How do you capture the phone screen in the Trio 8800?The document in FAQ section does not list the Trio 8800. Thanks!
View ArticleRe: Screen Capture - Trio 8800
Hello midnytblu,welcome back to the Polycom Community.The community's VoIP FAQ contains this post here:Jan 25, 2015 Question: Why do most FAQ posts not mention the VVX101, VVX201, VVX301, VVX311,...
View ArticleRe: Echo cancellation using Polycom SoundStation IP 6000
Hi. Version: HomePhone InformationPhone Model SoundStation IP 6000Part Number 3111-15600-001 Rev:WMAC Address 64:16:7F:05:05:F3IP Address 192.168.2.23UC Software Version 4.0.11.0583BootROM Software...
View ArticleRe: IP 7000 phone freezing and acting very strange
Hello Mike,I think I saw 4.0.7 so I suggest you upgrade to the latest 4.0.11 as shown => here<=Please ensure to provide some feedback if this reply has helped you so other users can profit from...
View ArticleRe: Echo cancellation using Polycom SoundStation IP 6000
Hello psanchez, Your BootROM aka Updater should be on 5.0.11 as well as shown => here<= on the 2nd post. Not knowing what configuration you use Echo Cancelling is usually active. I suggest you...
View ArticleRe: Call Log 2036
I have ran across this issue with several of our VVX 300 phones. Rebuilding files and rebooting sometimes corrected but it will come back. We have tried different versions of firmware 5.4.6 and...
View ArticleRe: Call Log 2036
Hello Brandi Brooks,welcome to the Polycom Community.I can only give you the same advise as the original poster. Please open a ticket so we can track this and let you test a build. You must work with...
View ArticleRe: How to block Port 80
Hello Surya,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: How to block Port 80
Here are the detailes You askedPhone Model: SoundPoint IP 335Part No.: 2345-12375-001 Rev 1SIP Software Version: 3.3.2.0413Boot ROM Software Version: 4.3.1.0440
View ArticleRe: How to block Port 80
Hello Surya,The Software Version you are using has not been supported for years. The configuration is the same as for newer Software Versions but newer ones allow you to import configuration etc. I...
View ArticleRe: How to block Port 80
Hi, "httpd.cfg.enabled="0" httpd.cfg.port="80" " Where should I include this, please direct me.
View ArticleRe: How to block Port 80
Hello Surya,This is where having an old unsupported release becomes a hindrance.The community's VoIP FAQ contains this post here:Mar 08, 2013 Question: Where can I download configuration files from or...
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