Hello midnytblu,
welcome back to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jan 25, 2015 Question: Why do most FAQ posts not mention the VVX101, VVX201, VVX301, VVX311, VVX401, VVX411, VVX501, VVX601, RealPresence Trio, VVX D60 or CX5500?
Resolution: Most FAQ posts have been written before these new phones had been introduced. Please check the Admin Guide and/or Release notes for compatibility issues.
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
