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Re: IP 7000 phone freezing and acting very strange

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Just some more info - when I hit the right button and went to settings, then down to "Format file system", it asks me to put my password in and then it reboots and just hangs on "Uploading log file".  How long should this usually take?

 

It is currently connected to the phone network which receives it's TFTP server from the DHCP server (which is how I initially configured it).  I know that network is working correctly as I removed a previously working VOIP phone that is able to talk to the TFTP server.  I have all the IP7000 config files loaded on the TFTP server that I initially used to configure the phone.  I've been watching the TFTP interface and I haven't seen any action so it seems like the phone just gets stuck.  The only way to get it to do anything is to power cycle, hit the right button and get back into setup...

 

Any help would be appreciated.

 

Thanks!

Mike


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