Re: Click to Dial, VVX500
Hi Mpmav1, A click to dial feature really does help us out a lot. Have you tried using CTIs like <removed>? It supports both Polycom and Salesforce. One if its main features is the Click to Dial...
View ArticleRe: Call Log 2036
Steffen, the mentionned parameters should be added to which cfg files?<test log.render.level="0" log.level.change.clist="0" log.level.change.dbs="0" log.level.change.app1="2"...
View ArticleRe: Call Log 2036
Hello KyleR,simply stick them in a file and import via the Web InterfacePlease ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best...
View ArticleRe: Polycom VVX 600 "Click to Call"
Hi William, A click to dial feature really is handy. Have you tried using CTIs like <removed>. It can support Polycom integrations. One of its main features is the Click To Dial Anywhere, its...
View ArticleRe: Click to Dial, VVX500
Hello Patrick, I have removed your signature and your commercial posts as we state this in the Read Me first. Please do not post advertising your product as I will have to remove these posts and / or...
View ArticleRe: Polycom VVX 600 "Click to Call"
Hello Patrick, I have removed your signature and your commercial posts as we state this in the Read Me first. As you keep posting I have banned you. Best Regards Steffen Baier
View ArticleRe: Color expansion module in a boot loop
For the record, I skipped an important step and forgot to verify that it was not actually the phone that was the issue. I ordered a new sidecar and the new one had the same issue so I tested the old...
View ArticleRe: update IP650
Hello cloneman,welcome to the Polycom Community.We do not publicly broadcast this server as it is a simple server and cannot withstand massive traffic. We use this for our Polycom support customers and...
View ArticleSmall and barely to hear during phone call
Hi guys, We have Polycom SoundPoint IP 331 phone setup in our office. There are some user report to me that sometimes when they make call or receive call, the voice going through handset is so small or...
View ArticleRe: Small and barely to hear during phone call
Hello jackl,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleSlow Lan on vvx 500 (v 5.3.0.13357)
2 of my vvx 500 phones have LAN speeds ~10% of the rest. (Somewhere around 6 MB/s vs ~40MB/s) All running software 5.3.0.13357. If I swap a "good" phone for the "bad" ones, then everything works as...
View ArticleRe: Slow Lan on vvx 500 (v 5.3.0.13357)
Hello BagaE-Nerd,welcome to the Polycom Community.Firstly do you use the same configuration for all the phones in question? Secondly you are utilizing a completely outdated and unsupported software...
View ArticleRe: Slow Lan on vvx 500 (v 5.3.0.13357)
Steffen, Thanks for your prompt reply. The phones are configured the same, and the 2 "bad" ones did work normally for over a year, and somewhere in the last 30 days or so suddenly changed and became...
View ArticleRe: Slow Lan on vvx 500 (v 5.3.0.13357)
Jim (BagaE-Nerd) I have never heard or seen this and we would need to work this via a support ticket. In order to raise a support ticket you need to work with your Polycom reseller as they need to do...
View ArticleRe: Slow Lan on vvx 500 (v 5.3.0.13357)
The MAC address of one of the afflicted phones is: 00:04:F2:8F:3C:FE The people who have the hosted IP service and sold us the units (TDS Telecom) say that there is no repair to be done. They just want...
View ArticleRe: Slow Lan on vvx 500 (v 5.3.0.13357)
Hello Jim (BagaE-Nerd)the problem with service providers is always not being on a latest release. Stating this, if all their other phones work, then its fine. I would suggest to remove this from their...
View ArticleRe: Slow Lan on vvx 500 (v 5.3.0.13357)
Thanks. I will ask them to do that. If it comes to the RMA option, I'll go down that path at the right time. Again, many thanks. J
View ArticleSoundstation ip 6000 stuck on start up screen
All of a sudden our Polycom Soundstation IP 6000 is stuck on the startup screen with 3 red lights. Not sure what's the issue or how to fix it can someone please assist me. Thanks
View ArticleVoip dead air and POE problem
We recently opened up a new building and users throughout are experiencing dead air on their voice calls. All phones were installed with POE. During a call there will be 30 seconds of "dead air"...
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