question on the Polycom, Inc. VVX Color Expansion Module
on a VVX410. could it be setup to show the caller id from all ringing lines and u just push button on side each line to answer? put one on hold answer another and go back and forth between lines and...
View ArticleRe: VVX 410 Swicthed to our evening hour message, goes directly to VM
Hello rmac,welcome to the Polycom Community.Polycom, just like any other SIP endpoint manufacturer, simply provides phones that can be used with a vast range on SIP services. Therefore we are unable to...
View ArticleRe: question on the Polycom, Inc. VVX Color Expansion Module
Hello hodor,welcome back to the Polycom Community.This is not an easy to answer question as it completely depends who provides your service and what type of BLF / Busy Lamp Field they support. If they...
View ArticleRe: Trio 8800 ver 5.4.4 removed from list
Hi! I have returnd the device to TDC for troubleshooting.We received two new Trio 8800 with visual+ units two days ago and installed them with firmware 5.4.4.7776 (5.4.4 Rev AD).They act the same like...
View Articlehow to answer and end call on vvx 400 using Telephone Integration URIs
i am developing an app for a client who has the vvx 400 phones running 5.2.0.8330 - and yes i've read the forum and will make sure that the client upgrades to 5.5.0 or whatever version they need to...
View ArticleRe: how to answer and end call on vvx 400 using Telephone Integration URIs
Hello neocode,welcome to the Polycom Community.The examples provided are just examples. You can also specify a hard key of the phone has one. The 2nd part of your question has to do with using the...
View ArticleRe: Color expansion module in a boot loop
Thanks for your help Steffen, but I think this thing is bricked. Don't know how I managed that by just unplugging it, but oh well. Time to get a new one. Thanks again!
View ArticleRe: Trio 8800 ver 5.4.4 removed from list
Hello Mattias,Again I am unsure who TDC are and if they can open a support ticket. I already outlined who you should be working with and they can open a ticket with Polycom support for you. This is a...
View ArticlePhone calls go directly to Voice Mail - DND is not on
I have a 410 series Polycom phone. I have been using it for over a month with no issues. Yeterday I must have hit some sort of a feature as my phone calls started going directly to VM. I read the user...
View ArticleRe: Phone calls go directly to Voice Mail - DND is not on
Hello Bob,welcome to the Polycom Community.What happens if you simply dial 98? Do you end up on your voicemail ? Have you tried pressing the Forward Softkey and disable the call forward? User Guides...
View ArticleRe: Polycom 501 Provisioning with 3CX v14 - No dialtones or touch tones but...
Did you ever find a solution to this? I have the exact same problem.
View ArticleRe: Change font for VVX phones
Is there anything like this for the VVX 410? I am trying to use a background image with a white background but the font for the soft keys is white. I am currenty using a black background but I would...
View ArticleRe: day and date alternating on screen
I was provided with the following snippet which when placed in a .cfg file and imported via the phone's web UI, causes the format to change to a shortened format which does not alternate, and just...
View ArticleRe: Change font for VVX phones
Hello Rfut The answer is still the sameReplied via a mobile device
View ArticleRe: Connecting to Computer
I'm using Polycom ip335 set. I just want to confirm to you , Can i connect my hand set to my computer for pick the calls and dial numbers to my computer ? plese help i tried many times but i failed
View ArticleRe: Connecting to Computer
Hello Dawood,welcome to the Polycom Community.Polycom does not provide such functionality in a form of a software that we deploy. There are 3rd party solutions you would need to look for.Please ensure...
View ArticleRe: Connecting to Computer
Thanks Steffen, You solve my 50% problem , i just tried to find in that phone , Can you suggest me any third party ?
View ArticleMute a ringing IP650 phone without affecting future notifications?
I'm wondering if it's possible to mute an incoming call ring without rejecting or answering it? For instance, if a phone is part of a Call Queue, it will keep ringing over and over again if you press...
View ArticleRe: Mute a ringing IP650 phone without affecting future notifications?
Hello cloneman ,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a...
View ArticleRe: update IP650
The public provisionning server might be able to help you once you figure out how to access the menu. Your phones would have to be connected to an internet-facing interface (e.g. this won't work if...
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