Re: Contacts with photo, ldap problem and russian keyboard. RP Trio 8800
Hello someuserman,welcome to the Polycom Community.The problem with stating the latest software is that one it has been posted nobody knows what version you mean in a week, month or a year down the...
View ArticleRe: Silence On Phone
Hello trigirl50,You have DNS issues and also you are using the wrong software on your phones. Jun 30, 2015 Question:What is the difference using the UC Software 4.0.0 for compatible SoundPoint or...
View ArticleGet call in paryt into a conference call held under IP7000
Hello Support Community we are using Polycom IP7000 which is connected to Cisco Call Manager (CUCM 9.x). The IP7000 (ext 8269) and a Cisco IP phone (ext 8268 ) are used by a boss. IP7000 would be...
View ArticleRe: Contacts with photo, ldap problem and russian keyboard. RP Trio 8800
Hello.My firmware is 5.4.3.2400 Thanks for answer. We will return device back to seller.
View ArticleRe: Get call in paryt into a conference call held under IP7000
Hello leerkc,welcome back to the Polycom Community.Just as an FYI the SSIP7000 can only have 2 separate calls in a conference in addition to yourself. If you only have one call with yourself in a...
View ArticlePolycom Soundpoint IP 331 and ringer (2 Questions)
We purchased about 50 of these for our elem school biulding. We were able to get them connected to our Bicom server, and everything seemed to work. However:1. The ringer on the phones seems to reset...
View ArticleRe: Polycom Soundpoint IP 331 and ringer (2 Questions)
Hello neillundgren,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a...
View ArticleVVX Sidecar Extension/Speed Dial Transparency
I have the value for up.transparentLines="1" enabled, however this does not apply to the VVX sidecar. How do I enable this on the VVX sidecar? I searched through the 5.5 admin guide and did not find...
View ArticleRe: VVX Sidecar Extension/Speed Dial Transparency
Hello Matty,welcome to the Polycom Community.This is at present working as designed. I suggest: Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?Resolution:...
View ArticleRe: Can't set VVX 500 to Plantronics EHS Hookswitch mode
So I used this snipit:up.analogHeadsetOption0, 1, 2, 3The headset mode for the phone’s analog headset jack. 0 - no EHS-compatible headset is attached. 1 - a Jabra EHS-compatible headset is attached. 2...
View ArticleRe: Get call in paryt into a conference call held under IP7000
Hello Steffen, thank for your suggestion. Got a couple questions regarding your FYIthe SSIP7000 can only have 2 separate calls in a conference in addition to yourself. If SSIP7000 is with ext 8269...
View ArticleRe: Can't set VVX 500 to Plantronics EHS Hookswitch mode
Hello Agoss,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Get call in paryt into a conference call held under IP7000
Hello leerkc,The community's VoIP FAQ contains this post here:Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?Resolution: Please check => here <= This...
View ArticleRe: Silence On Phone
We are trying to get the phones to reboot and pick up the firmware but they are not making it to a provisioning server. Is this the DNS issues you see? We can't locate the sourse of the problem. Thank you
View ArticleRe: Silence On Phone
Hello trigirl50,is this a local FTP server or a remote ? Please post some logs:Settings > Logging > Global Settings > Global Log Level Limit > Set to DEBUGSettings > Logging > Module...
View ArticleIP Phones delay in Ending call
Hi,I've a Polcyom VVX600 and a Soundpoint 500 both showing same problem of delay in ending the call. Here is the scenario. Server: OpenSIPs Polycom device initiates call to PSTN and stay on call more...
View Articlehow do I answer and transfer an incoming phone call
Step-by-step, how do I answer an incoming phone call and transfer it to another employee in our office who also has a Polycom phone? I have a Polycom VVX 500 Series desk phone with an attached VVX...
View ArticleRe: IP Phones delay in Ending call
Hello Gohar ,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: missing root CA certificate: Identrust (DST Root CA X3)
Hello Daniel, please watch out for VOIP-122131 in future release notes.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best...
View ArticleRe: how do I answer and transfer an incoming phone call
Hello NelsonKane,welcome to the Polycom Community.User guides are available => here<= and some Videos can be found => here <=Please ensure to provide some feedback if this reply has helped...
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