Hello trigirl50,
You have DNS issues and also you are using the wrong software on your phones.
Jun 30, 2015 Question:What is the difference using the UC Software 4.0.0 for compatible SoundPoint or SoundStation IP Phones?
Resolution: Please always check the release Notes or
| Software Version | Call Server |
| 4.0.X | SIP Only |
| 4.1.X | LYNC Only |
Please install UC software 4.0.11 instead of 4.1.1
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
