Re: Retrieve voice issue
Here is the phone app version 4,0.7.2514, Updater:5.0.7.1284 K.
View ArticleRe: FW 5.5
So removing the Beep for BLF will also remove call waiting on the lines?Still trying to make sure I understand.But also you are saying that this should get fix in a later firmware build... Here is one...
View ArticleRe: FW 5.5
Hello Iters,Checking the MAC address I can see that back in April 2015 a Service ticket (1-782036281) was attempted to be opened by someone in your organisation using the same email that your account...
View ArticleRe: Retrieve voice issue
SteffenBaierUK wrote:kyiu@yius.ca And again the community's VoIP FAQ contains this post here: Dec 13, 2013 Question: How can I change / define the number my phone calls to retrieve a voice mail...
View ArticleRe: Retrieve voice issue
I'm sorry, I'm new to VOIP. My skill level is still at the web configuration level. Your solution is telling me to edit some XML code. Can you tell where to find the XML file to be edited. Can I...
View ArticleRe: Retrieve voice issue
Hello kyiu@yius.caevery change or troubleshooting step can be done via the Web Interface and all the proposed FAQ's include screenshots. If you are unable to follow these you will need to open a...
View ArticleRe: Retrieve voice issue
I called my supplier for support. They basically they said I needed to buy a Polycom provisioning server such as a 3CX server to make the XML changes. It can't be done manually via the web server. K.
View ArticleRe: Retrieve voice issue
Hello kyiu@yius.ca,just like in this post => here<= I hope my answer to you is the last one in this topic. Please understand that as a voluntary moderator in this community I spend a vast amount...
View ArticleHow to Transfer call straight to voicemail on IP 650
Someone please help me. I have been trying to transfer calls straight to voicemail on the IP650 and it wont work.
View ArticleVVX500/600 need expansion?
If there are more than one screen of extension BLF on the VVX500/600, can a user scroll to another screen? Or is an expansion model still needed? Have a user that wants about 30-40 BLFs on their...
View ArticleRe: VVX500/600 need expansion?
No you cannot scroll. An expansion module is neededReplied via a mobile device
View ArticleRe: VVX 310 loses registration with FritzBox whereas VVX 410 works
Hello Brixus,welcome to the Polycom Community.The log is to short to tell us anything and most likely we would need a wireshark trace in parallel. Looking at your 50 seconds expire timer this is very...
View ArticleRe: Retrieve voice issue
Hello kyiu@yius.ca,the SPIP335 was sold via SCANSOURCE COMMUNICATIONS back in 30/11/2015 so they are your Tier 1 support contact. They are also able to open a ticket with Polycom support.Please ensure...
View ArticleFlashing Date and Time
HI community,I have Polycom 331's after doing just fine for 9 months they starting dropping off being able to reach the DHCP server for the SNTP. The phones appear to be functioning fine. I have read...
View ArticleRe: How to Transfer call straight to voicemail on IP 650
My Version is 4.0.0.7562 and I still dont know how to transfer straight to voicemail.
View ArticleRe: How to Transfer call straight to voicemail on IP 650
HelloYou still have not even provided an information what telephone system you are using so we would be guessing. I suggest you contact whoever setup your phones Replied via a mobile device
View ArticleRe: Flashing Date and Time
HelloThe basic requirement, as mentioned in the read me first, is to provide details in the software version you are usingThe FAQ holds details on this and in addition a post how to troubleshoot time...
View ArticleTrio 8800 upgrade problem
I have a Trio 8800 product number 2201-65290-018 with firmware version 5.4.0.12197 that will not upgrade. I have tried renaming the upgrade image 5.4.0 Rev AA to sip.id with no luck. I have tried...
View Articlevvx 500 boot problems
I have a new vvx 600. On startup, I get the message: Preliminary Updater, beta use only. 99 seconds until autoboot. after 99 seconds, I get the message Could not download 0004f28593c3.cfg...
View ArticleRe: VVX 310 loses registration with FritzBox whereas VVX 410 works
Hello Steffen, thank you very much for the help.I got all three phones new in the original packing this month.The VVX 310 I bought second hand. They were never used emergency replacements in a...
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