Re: No Video with CX5000 and OS X El Capitan
Hello AS01,welcome to the Polycom Community.Is this a CX5000 or a CX5100 or CX5500? The Video format used on a MAC is not compatible to my knowledge with the CX5000. The latest 1.2.0 Release added MAC...
View ArticleRe: No Video with CX5000 and OS X El Capitan
Hello SteffenBaierUK, thanks for Your answer.Its a CX5000.So there is no solution for the Video issue with Macs? Regards
View ArticleRe: No Video with CX5000 and OS X El Capitan
Hello AS01,not to my knowledge.Best RegardsSteffen BaierPolycom Global Services
View Articlesoundpoint ip-301 setup with freePBX
Hi all i am new to pbxes i am trying to setup an soundpoint ip-301 setup with freePBX can anyone please help i have setup the extention on freePBX & put them in the phone but for some reson they...
View ArticleRe: soundpoint ip-301 setup with freePBX
Hello mowgli73,welcome to the Polycom Community. The SoundPoint IP 301 has been discontinued and is no longer available for purchase. Support for the product was available until 03/31/2013The...
View ArticleRe: Help with a configuration on vvx
Hithe main phone is a vvx 600 with software 5.4.2dwhat I want to know is if I change something in my template to put transparent line to the expansion module lines as was done with the vvx600 Regards
View ArticleRe: Help with a configuration on vvx
Hello J.Silva,this was already answered: Can I change this on the main phone to show the lines transparent?Yes as shown aboveCan I change this on the expansion module to show the lines transparent?No...
View Article5.5 Release Notes
Is there any way I can located and read the cases associated with the listed fixed in the release notes for 5.5? Im looking for information on one specific one: General VOIP-110472 5.2.1 VVX...
View ArticleAgent States and agent sign in/out buttons with multiple queues.
To begin, I'm in several support queues using a broadsoft SIP server deployment. I use a VVX 500 phone on version 5.4.1 and found the custom tag:acd.reg=”1”which may be useful to me. I was hoping I...
View ArticleError application is not present.
Hi, i'm new here in Polycom Comunity. But I have a problem in Polycom SoundStation IP 7000. When I restore it default configurations, and was finish restore. The Polycom SoundStation IP show the...
View ArticleRe: MyInfoPortal still functional?
Good Morning, Just seeing if we had any traction on this? Cheers, Tim
View ArticleRe: Error application is not present.
Hello Jaclinton,welcome to the Polycom Community.The community's VoIP FAQ contains this post here: Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones...
View ArticleRe: 5.5 Release Notes
Hello matt.johnson@tdstelecom.com,welcome to the Polycom Community.This is Polycom internal Information only. What is the specific interest in this?Please ensure to provide some feedback if this reply...
View ArticleRe: Agent States and agent sign in/out buttons with multiple queues.
Hello Taylorp22,welcome to the Polycom Community.The community's VoIP FAQ contains this post here: Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom...
View ArticleRe: MyInfoPortal still functional?
Hello all,I have not received any positive feedback on this so please consider this as discontinued.Best RegardsSteffen BaierPolycom Global Services
View ArticlePolycom Corprate Directory conatcts updation with LDAP server
Hi Support, Following is my query regarding to Polycom Corporate Directory: 1) How Polycom Coporate directory update the contacts if we change the contacts on LDAP server. Does it syncs with LDAP...
View ArticleRe: Polycom Corprate Directory conatcts updation with LDAP server
Hello Shashank,I am unsure why you did not simply repsond in your original post but to answer your question there is no information stored on the phone. Searching for a contact in LDAP will send the...
View ArticleRe: 5.5 Release Notes
I am experiencing the same symptoms on my network and would like to read the case notes to verify what the root cause was.
View ArticleRe: Agent States and agent sign in/out buttons with multiple queues.
I am referring to the tag seen in attached image. found in http://community.polycom.com/polycom/attachments/polycom/VoIP/8977/1/PartnerConfigGuide_Polycom_UCSoftwareDevices-VVX.pdfon page 29. Hope this...
View ArticleRe: Agent States and agent sign in/out buttons with multiple queues.
Hello ,Taylorp22There is only 1 registration you can use towards the ACD functionality to my knowledge. Please ensure to provide some feedback if this reply has helped you so other users can profit...
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