SoundStation IP 7000 - reports duplicate IP, even though that's impossible..
Hi, We are currently moving all clients to a new network behind a new firewall.We the ip phones registers correctly with the Astra Intelligate, and we can make conference calls.. But, however the IP is...
View ArticleRe: SoundStation IP 7000 - reports duplicate IP, even though that's impossible..
Hello Richard,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. This also...
View ArticleRe: Polycom Duo poor quality or delay
MAC address 00:04:F2:EA:19:14 I am not getting the point of the support page. All I see is the first reply on a number of posts is a wave off from Polycom. I have a product that is 3 years old and...
View ArticleRe: Polycom Duo poor quality or delay
Hello maacke,the official Polycom community is not a replacement for our Support infrastructure and we do not provide direct support to end users. Many issues posted here need to be looked at by...
View ArticleRe: SoundStation IP 7000 - reports duplicate IP, even though that's impossible..
Pardon, Version is as follows; SIP 4.0.10.0568Assembly: 3111-40000-001 Rev:JBootBlock: 3.0.2.0935Updater 5.0.8.0935 Richard
View ArticleRe: SoundStation IP 7000 - reports duplicate IP, even though that's impossible..
Couldn't find any fresher software.
View ArticleRe: SoundStation IP 7000 - reports duplicate IP, even though that's impossible..
Hello Richard,we would need to see a Wireshark trace unfiltered from a spanned port when rebooting the SSIP7000 as it would not just display that message.Please ensure to provide some feedback if this...
View ArticleRe: Polycom VVX 300 url call disabled and line unregistered.
Many thanks for your help, I also have the phone logs from our side, as this problem is still on going. Port forwards and firewalls ahve all been looked ta by Bt and still no success! This is the log...
View ArticleRe: Polycom VVX 300 url call disabled and line unregistered.
Hello ChrisJuett,we see a 480 message so it seems the phone cannot establish a connection to the server. We would need you to work with your provider as you need to run a wireshark trace on the phone...
View ArticleRe: VVX 400 Single Key Park / Unpark
Hello dandenson,welcome back to the Polycom Community. End Users do not have insight into this and to my knowledge nobody has requested this yet or this feature has not yet met the requirements needed...
View ArticleRe: VVX 500 - soUsbInit: USB features are disabled
Hello Frosty_NZ,welcome to the Polycom Community.It would help us if you tell us what are you trying to do with the USB Stick. The FAQ contains for example a section about USB recording if that is what...
View ArticleRe: IP 650 not checking ftp provisioning server on reboot
Hello Jim,welcome to the Polycom Community. Firstly UC Software 4.0.5 is no longer a supported version and you should look into upgrading your phone. UC Software 4.0.10 is at present the latest. In...
View ArticleRe: flexable linekey issues and expansion bay issues with BLF
Hello dandenson,there are two different things here. attendant.resourceList.X.address="BLF you want to monitor" The X determines the position / order of the BLF's (starting with 1 going up sequently)...
View ArticleRe: Polycom VVX 300 url call disabled and line unregistered.
Thanks, which FAQ do I need to follow exactly? I have Wireshark installed, how do I see the phone activity?
View ArticleRe: Polycom VVX 300 url call disabled and line unregistered.
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?Resolution: Please check => here <=
View ArticleRe: upgrade VVX 400 / 500 to 5.2.2
Still confused why polycom doesn't fix their server... |copy |*|00|Server 'downloads.polycom.com' said 'voice/software/3111-46161-001.sip.ld' is not present |cfg |*|00|Prov|Starting to update...
View ArticleRe: upgrade VVX 400 / 500 to 5.2.2
Hello fixthispolycom,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release. This also...
View ArticleRe: upgrade VVX 400 / 500 to 5.2.2
I realize this is was a 5.2.2 thread but I'm hitting exact same error message on 5.4.2 UC Software Version 5.4.2.0334Updater Version 5.6.2.0170 can't upgrade or downgrade via ftp or http or https (both...
View ArticleRe: upgrade VVX 400 / 500 to 5.2.2
Hello fixthispolycom,I am unsure why you are stating there is an issue on our server end => here<= when I already multiple times throughout this topic explained that the software used by the...
View ArticleRe: upgrade VVX 400 / 500 to 5.2.2
sry edited above while u replied, attached log (btw can't see contents of jira VOIP-98950) 01942.774|utilm|4|00|uBLFUnCompressed: File /ffs0/Config/Local/WebTicket/0/sip.usr doesn't exist or is empty...
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