Hello Frosty_NZ,
welcome to the Polycom Community.
It would help us if you tell us what are you trying to do with the USB Stick.
The FAQ contains for example a section about USB recording if that is what you are trying to archive.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services