device certificate: self-signed
Good afternoon we are looking for help to see if we can assist a customer reuse their polycom equipment as they move to a new voip provider. The customers phones are certified as self-signed. We have...
View ArticleRe: device certificate: self-signed
Hello Elmo,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. This also...
View ArticleVVX Color expansion module lockup issue
Hello. We have many phones deployed with the VVX color expansion module. All of them are working fine except for three phones located in the same office using the same template (its got to be something...
View ArticleRe: VVX Color expansion module lockup issue
Hello joshrr,The unit was sold via SCANSOURCE COMMUNICATIONS back in 19/06/2015. They can open a case for you and I suggest setting up syslog so we get some logs of the unit over time.Please ensure to...
View ArticlePolycom IP6000 integration to a Mitel 5000 phone system
We recently migrated to the Mitel 5000 hosted phone system. The company hosting the phone system can't get the Polycom IP6000 phone to work on the system. Are there any installation/programming tips...
View ArticleRe: Polycom IP6000 integration to a Mitel 5000 phone system
Hello shaak1919,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. This...
View ArticleTroubleshooting - Or sample cnf files for SoundPoint IP330
Hello! (New Guy) I am playing with a soundpoint IP330, and have gotten it hooked up to my asteriskNOW server.I am able to make calls and everthing, however for my needs, I would like to be able to dial...
View ArticleRe: Troubleshooting - Or sample cnf files for SoundPoint IP330
Hello BrokedComputer,welcome to the Polycom Community.It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release. This also...
View Article[Software]TRIO UC Software 5.4.2 Rev AA has been released
Hello all, We are pleased to announce that the Polycom® UC Software 5.4.2 Rev AA 5.4.2.5262 associated utilities and documents for Polycom® RealPresence Trio™ 8800 only are now available on the Polycom...
View Article[Software] UC Software 5.3.3 has been released
Hello everyone, We are very happy to announce the availability of Polycom® UC Software 5.3.3, associated utilities and documents on the Polycom Product Support web pages (http://support.polycom.com)...
View ArticleRe: Does IP 6000 support srv records
nbrophywelcome back to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. This also...
View ArticlePolycom LDAP Corporate Directory contacts display.
Hello, I use a LDAP corporate directory for my contacts. After phone reboot first time when I go to DIR then Corp Dir, the phone display on top the Search and under all the contacts. If I press to...
View ArticleRe: Polycom LDAP Corporate Directory contacts display.
Hello Constantin,Not knowing your configuration I can only suggest to check the Admin guide for: dir.corp.viewPersistenceIf 0, the corporate directory search filters and browsing position are reset...
View ArticleRe: Polycom LDAP Corporate Directory contacts display.
Hi Steffen, If I set dir.corp.viewPersistence to 1 the contact will persist there as I want. But if I update a contact phone number for example, it will not be updated in that list until I search that...
View ArticleRe: Polycom LDAP Corporate Directory contacts display.
Hello Constantin,the results shown there are the results from the "earlier" search. Updating a contact will require you to search again. This is not how LDAP works as the results are cached.Please...
View ArticleRe: Polycom VVX series
Thank you for the information. I knew it was available from the physical phone but occasionally we push updates or changes to the keys while not being at the location. Being able to see the uptime...
View ArticleRe: Polycom VVX series
Hello Cecil777,The community's VoIP FAQ contains this post here:Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?Answer: The <apps/> parameter can be used to...
View ArticleRe: device certificate: self-signed
thank you Steffen for the information. This is our first exposure to the world of Polycom and will see if we can figure this out based on your explanation and the attached documentation. Greatly...
View ArticleRe: Polycom LDAP Corporate Directory contacts display.
Hello Steffen, This option: dir.corp.backGroundSync.period 3600, normally has to refresh automatically the corporate directory cache....if i'm not wrong.After a phone number changed in LDAP, I have...
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