polycom soundstation ip 4000 with soundstation premier dcp wall module
I have the above two units, the jack for the phone has a side rim that fits into the phone, but the jack for the ethernet also has this side rim or ridge preventing it from being installed into the...
View ArticleRe: polycom soundstation ip 4000 with soundstation premier dcp wall module
SoundStation IP 4000 - the IP phone - has nothing common with SoundStation Premier - the analog one!Never try to connect IP 4000 to SS Premier Wall Module!Take a look at >>> SS Premier User...
View ArticleRe: polycom soundstation ip 4000 with soundstation premier dcp wall module
Hello Ruscans,welcome to the Polycom Community.Mike is absolutely correct as the SoundStation for our analog phones utilize a completely different power and voltage as the SoundStation IP's The cable...
View ArticleRe: Password for two sip servers
Hello jgranade,welcome back to the Polycom Community.The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP...
View ArticleRe: polycom soundstation ip 4000 with soundstation premier dcp wall module
Thank you for your reply, just so i am clear, I will list the phone I have. I have a polycom IP 4000 model number: 2201-06642-001 And I have a Soundstation Premier DCP Wall Module: 2301-03433-001. If...
View ArticleRe: polycom soundstation ip 4000 with soundstation premier dcp wall module
Hello tuscans,The SoundStation IP 4000 was discontinued and has no longer been available for purchase since 08/20/2009 The original Power Supply Part Number was 2200-06686-001 but you will not be able...
View ArticleRe: Password for two sip servers
I get that a bug is unthinkable and esentially impossible. However, I wonder how many users you have using the lync editions of VVX 500 and VVX 600's with base mode set to 'generic' and trying to...
View ArticleRe: Password for two sip servers
Hello jgranade,that is an completely unsupported scenario. Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?Resolution: You can...
View ArticleRe: Password for two sip servers
Steffen, Thanks for the reply but I'm fairly confident that's incorrect, it is a supported scenario. I did not say I was trying to use Lync and SIp. I understand that's not supported (though I don't...
View ArticleRe: Password for two sip servers
Hello John,my mistake, I miss read this. You should be able to use this and I am unsure why it would not work. The next step is to contact your Polycom reseller so tehy can open a support case for you...
View ArticleSoundstation IP 7000 touchtone on NEC SV9100
I have been able to set up my IP 7000 on my NEC SV9100, and the voice is working properly. However, I am not able to use touchtone once a call is connected. I have followed the instructions on another...
View ArticlePolycom VVX series
We have recently transitioned to using Polycom VVX series phones (310, 410, 500). I am having some issues with learning the intricacies of the system after having been a long time Cisco user. One...
View ArticleRe: Second SUBSCRIBE Half of Original Expires
Thanks for the information. I have tried these settings and they only seem to effect the REGISTERs. I still see reSUBSCRIBEs at expires/2. I have also tried to modify the expires values, but again,...
View ArticleRe: Second SUBSCRIBE Half of Original Expires
Hello kmillervc,UC Software 4.1.0 or 4.1.1 is LYNC only. 4.0.10 is the latest UC Software for SIP. I suggest you backup your configuration via the Web Interface and post it here so we can maybe have a...
View ArticleRe: Second SUBSCRIBE Half of Original Expires
I have tried posting the cfg from the backup, but it seems to keep disappering. Any suggestions?
View ArticleHow to deal with localization files when a single provisionning server serves...
Hello, I've carefully read the document [1].If I'm not mistaken, it doesn't cover how localization files should be organized on a single provisionning server when this server is used by a mix of phones...
View ArticleRe: How to deal with localization files when a single provisionning server...
Hello olivier2831,The /VVXLocalization Subdirectory always has to be in the root directory. There should not be an issue if a phone is presented with a newer localized file as the phone itself should...
View ArticleRe: Polycom VVX series
Hello Cecil777,welcome to the Polycom Community.To my knowledge this is not a feature anyone ever requested or has been implemented.Please ensure to provide some feedback if this reply has helped you...
View ArticleRe: Soundstation IP 7000 touchtone on NEC SV9100
Hello jgerschutz,welcome to the Polycom Community.Usually NEC would need to advise you how to setup the SSIP7000 in order to work with their system as they would have done any interoperability testing...
View ArticleRe: Disable Reject Softkey
Thanks Cory, We were trying to figure out why we didn't have the reject button on most of our phones. Once I changed mine from Auto to Private the Silence button is gone and the Reject button is now...
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