Re: SS IP7000 Corporate Directory: No response when closing and opening again...
Hello JMAD,welcome back to the Polycom Community.Didn't you provide a fix for this => here<=? I can see the currently used software version in this post but please ensure to add it to every post....
View ArticleRe: SS IP7000 Corporate Directory: No response when closing and opening again...
Hello JMAD,just to add we had this in the past and fixed this:UCS 4.0.6.0711 => 90129 Corporate directory on the phone now sends a LDAP unbind request successfully after pressing ‘submit’ soft key...
View ArticleSoundstation IP 7000 factory default
I bought a second hand Soundstation IP 7000 last week which seems to have the settings of the previous owner. I would like to return it to factory default but this can only be done using the admin...
View ArticleRe: Soundstation IP 7000 factory default
Hello vespino,welcome to the Polycom Community.We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.Many of our partners utilize these phones...
View ArticleRe: Soundstation IP 7000 factory default
Thanks for getting back to me. The page you are refering to assumes I know the admin password, but this is not the case. I have reset the phone (at least I think) in the way which I can't explain here...
View ArticleRe: Soundstation IP 7000 factory default
Hello vespino,If the unit can still register to the "old" server either via a DHCP Option or ZTP it will always restore the changed password. If you setup a local FTP account and set to a static boot...
View ArticleGroup Paging Audio Packet Format
Hello,I was attempting to implement the Polycom UC Software PTT/Group Paging Audio Packet Format as defined in Engineering Advisory 70568, however I am having a problem with the audio being garbled...
View ArticleRe: Soundstation IP 7000 factory default
Can't seem to find a setting pointing to an ftp server, but nothing that looks like an external server, only the default ftp user (plcm....) with the server set to null. Would it help to set this...
View ArticleRe: Soundstation IP 7000 factory default
Hello vespino,I believe I have given you enough information and the rest is in the FAQ. We cannot tell you how to reset the unit as already outlined.Best RegardsSteffen BaierPolycom Global Services
View ArticleRe: Group Paging Audio Packet Format
Hello Joe,welcome to the Polycom Community.There is a bug in the document but the community search finds this older post => here<= I am trying to get this corrected.Please ensure to provide some...
View ArticleRe: Soundstation IP 7000 factory default
Strange I'm refered to the forum by your customer service, but no one is willing to help but is only pointing to FAQ which I already found myself and is clearly not helping me. Beginning to regret...
View ArticleRe: Soundstation IP 7000 factory default
Hello vespino,You purchased a 2nd hand device so that is an issue as the seller should have reset it for you. We from Polycom cannot tell you within this community how to reset the unit as we need to...
View ArticleRe: gigE vs. F/E?
Hello boe,welcome to the Polycom Community.The VVX 411 supports IEEE802.3 so any Gigabit switch is fine. If you only connect a 100MBit we will works with 100FDPlease ensure to provide some feedback if...
View ArticleRe: Soundstation IP 7000 factory default
Sad, other brands have perfect support, even for second hand. Ah well, I will turn to Google then.
View ArticleRe: Soundstation IP 7000 factory default
Hello vespino,I already explained in my original post why we do not do this. This topic is closed.Best RegardsSteffen BaierPolycom Global Services
View ArticleEncrypting syslog messages
Hi everyone, Do I think it's possible to encrypt syslog messages (on VVX phones) when sending them to the syslog server? Syslog contains the SIP messages and I don't want to sned them in clear text....
View ArticleRe: Group Paging Audio Packet Format
THANK YOU!!! I have been banging my head against the wall for days. This solved my problem!
View ArticleRe: Encrypting syslog messages
Ok it's possible and I found the setting:device.syslog.transport="3".
View ArticleRe: No Sound out on Polycom VVX D60 ?
Here is an update (01/30/17): I spoke with ScanSource (retailer) and they have an outstanding technical support team.They had me send the back up file from my VVX 500 so that the data could be analyzed...
View ArticleRe: Encrypting syslog messages
Hello ,welcome to the Polycom Community.You actually need: <test device.set="1" device.syslog.transport.set="1" device.syslog.transport="TLS" />Or you can set this via the Web Interface as...
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