IP7000 provisioning server update error
Hello, what do i have to do that my soundstation ip 7000 downlaods the contact directory ive saved on my server? At the moment im using innovaphones and i want the contacts on my polycom sound station....
View ArticleRe: IP7000 provisioning server update error
Hello Bell Computer Netzwerke GmbH,welcome to the Polycom Community.I am unsure why users spend so much time "hiding" the MAC address of a phone as you are depriving me to tell you who your support...
View ArticleRe: IP7000 provisioning server update error
"I suggest you clear up your errors within your <mac>-user.cfg" Well what do i have to do to clean them up? The protocoll tells me that there are unknown parameters but i did not change them....
View ArticleRe: IP7000 provisioning server update error
Hello Bell Computer Netzwerke GmbH,The above parameters are only within the <mac>.cfg or 000000000000c.fg Any other file should not contain as such.Please ensure to provide some feedback if this...
View ArticleRe: VVX 400 Single Key Park / Unpark
If you search call park on this forum only, you see it is a bit more than 2 people requesting this. Parking and picking up on two different buttons is just silly. Its a show stopper for us....
View ArticleRe: VVX 400 Single Key Park / Unpark
There are hundreds of thousands of asterisk systems deployed, so it's no excuse the say 'it just an open source project so features aren't implemented the same way as....' And 'go pay more for the...
View ArticlePolysom SoundStation 2W 2201-67800-160 dropped calls
Hello.I have multiple SoundStation units through the building but not close enough to cause interference. I have one room that randomly drops calls for no apparent reason.First the caller cannot hear...
View ArticlePolycom VVX screen saver
Hi, I'm trying to set a screen saver on my VVX 500 by changing the mac.cfg file from the server, but for some reason nothing changes in the phone once that I enter the config. Here's the content of my...
View ArticleRe: VVX 411 vs VVX410; VVX501 vs VV500
I'm trying to provisioning a VVX411 with RingcentralThey do not have the especific setup files, the 410 files should work ?
View ArticleRe: Polycom VVX screen saver
Hello ,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release. This...
View ArticleRe: Do Not Disturb?
Hello Coord,welcome to the Polycom Community.Please post details about the phone you have.Please ensure to provide some feedback if this reply has helped you so other users can profit from your...
View ArticleRe: VVX 400 Single Key Park / Unpark
Hello all,If you are unwilling to post any MAC addresses I am unable to help. Best RegardsSteffen BaierPolycom Global Services
View Articlesip.ld
Hello, i'm trying to put all the 5.1.3 firmware in one directory on my provisioning server, so i gain some disk space, since i have many tenants and in each tenant there is a 500MB only firmware. i...
View ArticleSoundPoint 320 stuck
I just plugged an older SountPoint 320 into my new network where I have a new provisioning server and DHCP option set for autoconfiguration. It upgraded to the latest boot rom, but now is in a reboot...
View ArticleRe: SoundPoint 320 stuck
Solved - Once I got the log file successfully saved, I found "Prov|Could not get application name" in there. Apparently the new provisioning server was missing: <APPLICATION APP_FILE_PATH="sip.ld"...
View ArticleRe: SoundPoint 320 stuck
Hello matthewk4,welcome to the Polycom Community.The SPIP650 can upgrade to UC Software 4.0.x or 4.1.1 where the SPIP320 can only upgrade to UC Software 3.3.5 latest Not knowing what Software you...
View ArticleRe: sip.ld
Hello Elli,welcome to the Polycom Community.Please post a whole log.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best...
View ArticleRe: SoundPoint 320 stuck
The 320 had upgraded to BootRom 4.3.1.0440 and wiped the app. It failed to attempt to download the release 3.3.5 application "2345-12200-002.sip.ld" (or a combined "sip.ld") until the <mac>.cfg...
View ArticleRe: SoundPoint 320 stuck
Hello matthewk4,All official downloads come with a 000000000000.cfg which always contains this so I am somehow surprised. In addition 4.1.1 is for LYNC only so please downgrade to 4.0.11 as I assume...
View ArticleRe: C100S | Windows 8 | Audio service crashes
Hi - thanks that was very helpful I tried and could get to adjust the compatibility but it is still not recognising my device and goes blank. I tried W8 setting too also not working but recognises...
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