Re: missing root CA certificate: Identrust (DST Root CA X3)
Hi Steffen, Thanks for your reply For something like this it is probably a good idea to just go ahead and get it into the firmware, waiting for people to go through the bureaucracy of contacting...
View ArticlePolycom Soundpoint IP 331 headset
Hi, Does anyone know of a headset without a microphone for call listening: We use: Polycom Soundpoint IP 331 phones. Thanks.
View ArticleRe: Polycom Soundpoint IP 331 headset
Hello Ibraheem.Scope,welcome to the Polycom Community.On Polycom phones either the Handset, Speaker or Headset works on its own but not any mix of these.Please ensure to provide some feedback if this...
View ArticleRe: missing root CA certificate: Identrust (DST Root CA X3)
Hello Daniel,this is a very good idea in an ideal world but you are only seeing this from your side. The list of enhancements is so long, something like this asked by one user only is at the very...
View ArticlePassword parameter in configuration file
Hi, While using configuration files to provision the phone, Line authentication username and password is passed as plain text with the parameters, reg.1.auth.userId="xxxx"reg.1.auth.password="xxxx"How...
View ArticleRe: Change caller ID on VVX410
Hello RfreePlease do not "bump" posts.Members will reply or notBest regardsReplied via a mobile device
View ArticleRe: Password parameter in configuration file
Hello asenthil,welcome to the Polycom Community.If the phone is connected to a secure provisioning server this should not be a problem. In addition you can encrypt the configuration files. For more...
View ArticleRe: VVX 400 Single Key Park / Unpark
We are just switching to Polycom phones and I was shocked to learn they cannot do basic call parking like any other phone I have even used. When we trained our uses how to park and retrieve parked...
View ArticleRe: BLF Park orbit Broadsoft
We are loooking for the same solution if anyone has figured out a reasonable way to park on ploycom / broadsoft without using 2 different buttons to park and retireve ANd have an led indicator where a...
View ArticleRe: VVX 400 Single Key Park / Unpark
Hello Curt,welcome to the Polycom Community. Different manufacturers use functionality differently. In order for you to raise this as a Feature Request please follow the community's VoIP FAQ post...
View ArticleRe: VVX 400 Single Key Park / Unpark
I see two pages asking for this over the last year. Is polycom responding to this in any way other than instructing us to add a featire request? I will enter the featire request as you suggest, will I...
View ArticleRe: VVX 400 Single Key Park / Unpark
Hello Curt,This post mainly discussed this feature on Asterisk Digium and the other post I am not aware. You can raise a feature request and it will be prioritized accordingly to the urgency and the...
View ArticleRe: vvx400 web interface 2nd account question / Incorrect line key ringing
Your guide is generic photos. My guide indicated that the 'address' and user ID lines required both the virtual number and the domain in the same field"VN@123.sip.company.com" however it doesn't...
View ArticleRe: vvx400 web interface 2nd account question / Incorrect line key ringing
Hello keatto, Factory reset the phoneWork with the Lines instead of the Setup GuideIf you are still stuck work with your Polycom reseller.Please ensure to provide some feedback if this reply has helped...
View ArticleRe: VVX 400 Single Key Park / Unpark
I tried to put in a feature request, but the faq tells me I cant. It has to be entered from my reseller. So; I will ask my reseller to enter this requett. I am pretty surprised that after a year of...
View ArticleRe: VVX 400 Single Key Park / Unpark
Hello Curt,prior to you posting only 2 other users complaint about the lack of this functionality within this post. Again this was on Asterisk Digium so not even sure this is applicable to a Broadsoft...
View ArticleRe: VVX 400 Single Key Park / Unpark
SteffenBaierUK Excuse me for being blunt here, but Polycom makes it very hard to request a feature without using a big vendor. Big vendors are unfriendly and so most of us source through smaller...
View ArticleRe: upgrade VVX 400 / 500 to 5.2.2
Hi, I have the same problem but it's easy to fix, select custom server and paste http://downloads.polycom.com/voice/software/3111-44500-001.xml select the correct version and clic install. Best regards,
View ArticleRe: VVX 400 Single Key Park / Unpark
Hello dandenson,let me clear up a few misconceptions. You can only raise any tickets via Polycom reseller. This has always been the case since day one and if you choose to purchase from the cheapest...
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