Re: 410 VVX Caller ID Display Filling screen
Hello RFree,welcome to the Polycom Community. Did you check your phone backup if the parameter was imported ?Did you reboot the Phone?Do you need to use such old Software?Please ensure to provide some...
View ArticleRe: 410 VVX Caller ID Display Filling screen
I just checked the backup, the command is in there.I did not reboot phone but will now.I did not know this was such an old software version as the phones were purchased 5 months ago, how often to...
View ArticleRe: 410 VVX Caller ID Display Filling screen
Hello RFree,The community's VoIP FAQ contains this post here:Sep 17, 2014 Question:What Software Version will Polycom ship phones with?Resolution: Please check => here <= The latest at present is...
View ArticleRe: Problem Polycom SoundStation IP 6000
Hi, Must the configuration be updated? It can not be done like is now ? Here is an Attach with the web interface what ver. is this software and also i would like to ask what software to install on my...
View ArticleRe: vvx400 web interface 2nd account question
Hello Steffan, While I do appreciate the almost immediate response time, the solution was very vague and didn't help resolve the issue. I did find a means after some time with the guides other...
View ArticleRe: vvx400 web interface 2nd account question / Incorrect line key ringing
Not sure if this solution is viable though.Calls work for both separate accounts, but Line 1, rings for calls from either account. Account 1 configured to Line 1. Number of Line keys set to '6'Account...
View ArticleChange VVX 400/410 Softkey Function
We currently have some Polycom VVX 400 phones running UCS 5.4.0 and we wanted to change the function of the DND softkey. I found this article for some SoundPoint IP 560's that we have and it functions...
View ArticleRe: missing root CA certificate: Identrust (DST Root CA X3)
pocock, You can issue a PGS ticket as a "request", however, they may not have more information about this. My suggestion is to add the certificate yourself to the phone. You can automate this with...
View ArticleRe: Problem Polycom SoundStation IP 6000
Hi, We have a 3.0.2.0917 software version, and the manual is for 3.2 to later , does we can upgrade for some new version from software that we have now?
View ArticleRe: Problem Polycom SoundStation IP 6000
Hello lacialec,Yes you canPlease ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen BaierPolycom Global Services
View ArticleRe: Problem Polycom SoundStation IP 6000
Where i can find some Manuals about that versions of update ?
View ArticleRe: Problem Polycom SoundStation IP 6000
Hello lacialec,The method is the same. Please follow the Guide.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen...
View ArticleRe: Problem Polycom SoundStation IP 6000
No, It's not the same becuase i have web interface like on the printscreen , and on the manuals says about ver. 4.0 and they are other screens . Please send me or give me some guide where is simular...
View ArticleRe: Problem Polycom SoundStation IP 6000
You do not have about this ver. is just for the version 4.0 and here is the link http://community.polycom.com/t5/VoIP/FAQ-Do-I-always-need-a-Provisioning-Server-or-how-can-I/td-p/4213 . i could not...
View ArticleRe: Problem Polycom SoundStation IP 6000
Hello lacialec,Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?Resolution: Please check => here<= Follow Option 3 or 4 There are...
View ArticleRe: Change VVX 400/410 Softkey Function
Hello jarsever,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?Resolution:...
View ArticleRe: vvx400 web interface 2nd account question / Incorrect line key ringing
Hello keatto,my FAQ post shows the simplistic way to register a phone successful to a server. It describes how to use the Settings > Lines > Line 1 in order to setup a fully working phone on...
View ArticleRe: VVX 201 Contact Capacity
Hello dimitri.stathis@exelia.ca,The limitation is as follows: Phone Model Range VVX 101, 201 1 – 99VVX 300 series, 400 series, 500 series, and 600 series1 – 500VVX 1500 1 – 9999Please ensure to provide...
View ArticleRe: Polycom secure provisioning
Hi there,I am not finding any documentation on using FTPS provisioning, except some old engineer advisory doc that only applies to provisioning with MTLS and Microsoft IIS6.0.Can you advise?
View ArticleRe: Polycom secure provisioning
Hello Doke,welcome to the Polycom Community.Please check the community's VoIP FAQ post => here<=It explains HTTPS but FTPS is just the same.Please ensure to provide some feedback if this reply...
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