Re: Maximum audio dB
Hi Steffen Baier, Thanks for the quick response.Could you please be more especific about the phone limitations by international law's?We really need to know if polycom audio is limited to 80 db maximos...
View ArticleVVX400 Call waiting doesn't work, BLF beeps when a monitored line receives a...
I'm experiencing 2 very annoying issues with the VVX400.#1 Call waiting doesn't work. If I'm on a call, anyone that calls my extension goes right to voicemail. #2 I have a VVX400 with a VVX Color...
View ArticleRe: Polycom Sound Station IP 7000 during boot logo
Hello The unit was sold in 25/03/2011 so not knowing what happened it could have simply broken due its age or a local issue causing it to break. Is it powered via PoE switch or via a PoE adaptor?Please...
View ArticleRe: Polycom Sound Station IP 7000 during boot logo
It's connected via poe adaptor.Is it possible to use some software to connect to station via usb and make configuration?
View ArticleRe: VVX400 Call waiting doesn't work, BLF beeps when a monitored line...
Hello Arjan,Go Telecom B.V. sold this VVX400 back in 04/06/2015 and they are your T1 support and they can open a ticket for you.Please ensure to provide some feedback if this reply has helped you so...
View ArticleRe: Polycom Sound Station IP 7000 during boot logo
Hello Andrey12345678,no there is no recovery option or anything for end customers and only our RMA team would be able to analyze the unit. Due its out of warranty status there are not many options so...
View Article[SOFTWARE] CX5500 or CX5100 1.2.3 has been released
Product Announcement:UC Software 1.2.3 for the Polycom CX5100 and CX5500 Unified Conference Stations for Microsoft Lync. This release is now posted on the product support web page...
View ArticleRe: VVX400 Call waiting doesn't work, BLF beeps when a monitored line...
My MAC address is 00:04:F2:7D:31:B3 Wouldn't seting call.callWaiting.enable="0" disable Call waiting? That really isn't a desirable outcome.
View ArticleRe: VVX400 Call waiting doesn't work, BLF beeps when a monitored line...
Wait, you mean take a backup of the phone, modify that backup file, then restore it and leave the provisioning config intact so that the call waiting gets enabled by the provisioning server? If so...
View ArticleRe: VVX400 Call waiting doesn't work, BLF beeps when a monitored line...
Allmost correct. Backup, edit config, restoreIts important to disable your config on the provisioning server!(Your phone will reboot after the restore and overwrite the config restored from the...
View ArticleVVX300 Serial Port
My apologies if I have posted in the wrong forum. I work in the service department of a two-way radio dealer and have a customer (Cab company) who has recently upgraded their phone system to incude a...
View ArticleRe: VVX300 Serial Port
Hello Jeff@TSL,welcome to the Polycom Community.The serial console is for Headset manufacturers only and we do not share details on this with End Customers.Please ensure to provide some feedback if...
View ArticleRe: Maximum audio dB
Hi Steffen Baier, We have more information about our problem :)What we need to know is the meaning of the following line in config file (site.cfg): <gains voice.gain.rx.analog.handset="0"...
View ArticleRe: IP 6000 stuck
I have purchased my IP 6000s brand new from an authorized reseller. These phones have been up and running for approximately 6 months and then they stop working. The 3 red lights go on and the phone...
View ArticleRe: VVX400 Call waiting doesn't work, BLF beeps when a monitored line...
I'm not using broadsoft, I'm using a tftp server and manually provisioning the files. I'm sorry, I'm not sure I understand. You want me to temporarily disable the provisioning server config, restore...
View ArticleRe: Maximum audio dB
Hello soportetelefonia,these parameters should only be adjusted after working with Polycom support. Please open a support ticket.In order to raise a support ticket you need to work with your Polycom...
View ArticleVVX 400 Slow/Laggy Dialing when lineKey.reassignment.enabled=1
When lineKey.reassignment.enabled is set to 1, dailing becomes extremely frustrating. I press buttons and it makes sounds/shows up on screen 1-5 seconds later in complete random fashion, causing users...
View ArticleRe: VVX 400 Slow/Laggy Dialing when lineKey.reassignment.enabled=1
Hello absoffthewake,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release. This also...
View ArticleRe: VVX 400 Slow/Laggy Dialing
5.5.0.20556, 5.4.4.3041, 5.4.3.1014, 5.4.2.2834 Happens on all versions. I thought the lineKey.reassignment.enabled="1" setting caused the laggyness because after I turned it off and rebooted it was...
View ArticleRe: Performance of VVX400 with flexible line key assignment
I'm having the same problem
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