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BLF configuration on Polycom VOIP terminals

Hi Support Team,We are using Polycom Hot Desking functionality. Our Network provider is Broadsoft UK .In Polycom Hot Desking functionality Guest terminal can use the Line Monitor functionality (Guest...

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Re: 802.1x Authentication with custom device Certificat

Hi TonyJ Do you mind sharing the steps you used to accomplish this? Thanks Brian

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Re: Custom Options RealPresence Trio 8800

Hi Steffen,  Thanks very much for your prompt response. This has been extremely helpful. Sorry to be a pain but just need some clarifications on the below: 2. Use the up.formatPhoneNumbers Parameter...

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Re: Custom Options RealPresence Trio 8800

Hello MWR,My own Trio is running 5.4.3 and I do not see the 911 being offered. If locked and no authorized numbers then there is no number. Is this LYNC or SIP ? For the other question in regards of...

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Re: Polycom VVX 500 UCS 5.4.0 broadsoft directory using sip authentication...

Steffen, thank you for the tip. I have added this parameter:reg.1.broadsoft.useXspCredentials="0" to the phone's config.On 5.4.4 Boradsoft directory works fine, but on 5.5.0 exactly same config causes...

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Re: Polycom VVX 500 UCS 5.4.0 broadsoft directory using sip authentication...

Hello VoIPonaught,Yes please go ahead and get this raised.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen...

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Re: BLF configuration on Polycom VOIP terminals

Hello Shashank Atre,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release....

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Re: VVX Color expansion module lockup issue

Hello mjo,welcome to the Polycom Community.5.4.1 is no longer supported so I suggest to use 5.4.4 In addition we do not publicly discuss future software versions and without actually analyzing each...

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Volume of the handset, speaker and ringer

Hello , Nice Day i Have a question  Is there any way to increase the volume of the headset by default, also I want to increase the volume of the ringing of the phone Thank you 

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TLS BYE VVX 300 sending BYE message in clear text

Hello, I am trying to get TLS working with the VVX 300. I have Yealink devices using TLS on the same service without issue. I can originate a call from the VVX using TLS and establish the call without...

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Re: Speed dial with a pause

Don't mistake people not being willing to waste their time fighting someone. Any CTO who found out you don't have this feature ahead of time would just buy a different phone. I'm not sure which is more...

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Re: VVX Color expansion module lockup issue

Steffe, We are experiencing this issue on multiple phones (up to seven today) that we purchased from an internet retailer.  Here are the MAC addresses of the units that are affected so far:...

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Re: Broadsoft + Polcom Tags

Hi You can create the tag% PSWRD% in polycom tag set with the value 456 and place it in your template device.auth.localAdminPassword.set = "1"device.auth.localAdminPassword = "%PSWRD%" and add default...

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Re: Speed dial with a pause

Hello jd_,welcome to the Polycom Community.Great write up so far but yet again you unfortunately missed the point. In case I repeat myself please: Jan 03, 2013 Question: How can I request a change to...

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Re: Volume of the handset, speaker and ringer

Hello J.Silva,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. Please...

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Re: TLS BYE VVX 300 sending BYE message in clear text

Hello PT,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release. This also allows...

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Re: TLS BYE VVX 300 sending BYE message in clear text

Hello. I have have produced this issue on Version 5.5.0, 5.4.2 and 5.4.1.14510.

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Re: HTTPS provisioning server not working

Hi Steffen, Thanks for your reply.I added an ntp server with no luck.DHCP is configured to use custom option 160 which it reads properly as you can see in the log:000014.080|app1 |3|00| Provisioning...

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Re: Custom Options RealPresence Trio 8800

Thanks Steffen.  To anyone else trying to resolve this issue there are a couple of things to take note of:  1. Make sure you're using Internet Explorer for import and export of configurations. Using...

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Re: TLS BYE VVX 300 sending BYE message in clear text

Hello PT,The next step would be to work with your Polycom reseller to bring this to the attention of your local Polycom support team. If your reseller is some kind of internet discounter please post a...

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