Broadsoft + Polcom Tags
Does anyone know how to put a tag in broadsoft to have the default password from "456"? I've tried everything I can think of but mostly what i find is:...
View ArticleRe: TCP on Polycom 550's
Well I set transport to transport=udp,tcp. So I'll just use both, tcp for ios and android, udp for polycoms
View ArticleRe: A few best practice questions on BLF/Favorite Contacts and how to use...
I went through a BLF/Buddy watch issue with our partner. Here is what I learned: Picture 8 VVX-410 all in the same Asterisk ring group and all with BLF buttons for the other 7 extensions. Each time a...
View ArticlePolycom VVX300 and BT Cloud Phone
I feel i have been misold my cloud phone system which I use for a small business application by BT. I have tried to take up the matter with them but they are not interested so Polycom are my last...
View ArticleRe: Polycom VVX300 and BT Cloud Phone
Hello DavidM,welcome to the Polycom Community.The community's VoIP FAQ contains this post here: Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used...
View ArticleIP7000 boot, displays white, blank screen
Hi Everyone, two years ago we bought for one of our location another HDX 7000, and also an IP7000 SoundStation.Unfortunately, a few weeks ago they told us, that videoconverencing isn't working, the...
View ArticleD60 Deployment
Finally have a D60 on my desk, but I am having issues with it. Ultimately I am not able to make or receive calls using the D60. Info: Host Phone: VVX410 REV A running 5.5.0.20556 I am able to pair the...
View ArticleRe: D60 Deployment
I am having the same issue with a VVX 600 running the same firmware.
View ArticleRe: D60 Deployment
Hello Guys,Could you kindly raise this with our support team as I do not currently have production hardware to test this myself.Please ensure to provide some feedback if this reply has helped you so...
View ArticleRe: D60 Deployment
Just FYI, I cannot get the web service request portal to work. It doesnt seem to recognize the serial number or MAC address of my D60. I will try calling in.Nevermind, I am not a partner and they wont...
View ArticleRe: D60 Deployment
Hello Tyler,If you are a End User a Web Ticket will also be pushed back to be opened via the Reseller who sold the unit. What is the MAC of the D60 and the VVX it connects to?Please ensure to provide...
View ArticleRe: VVX Color expansion module lockup issue
We are also plagued by this issue. Thus far we have four phones with expansion modules that are locking up intermittently. Anywhere from a day to a couple of weeks. We are running 5.4.1 on VVX 410...
View ArticleRe: D60 Deployment
Hello Tyler,COMMLOGIK (CALA) sold the VVX back in 13/07/2015 so they need to be contacted to raise the ticket for you.Please ensure to provide some feedback if this reply has helped you so other users...
View ArticleRe: IP7000 boot, displays white, blank screen
Hello Poly_AlexWhen you rebooted the SoundStation, display shows the countdown process?If this it's true: > press "setup" button then enter admin password. > in last option "reset to...
View ArticleRe: Polycom VVX 500 UCS 5.4.0 broadsoft directory using sip authentication...
Looks like with the latest software (5.5.0) we can't authenticate anymore using this method.Rolling back to 5.4.x solves the problem. Is it a bug, or something must have changed?
View ArticleRe: Performance of VVX400 with flexible line key assignment
The question is - how many registraions VVX400/VVX500 can actually handle without suffering performance?I realize it should be mx 34 if there's a sidecar, but would it work perfectly in a busy...
View ArticleHTTPS provisioning server not working
Hi All,I am having trouble configuring my SoundPoint IP450 with our provisioning server using HTTPS.Phone is running sip.ld 4.0.4.2906 with a boot of 3.0.2.0024Provisioning server is configured through...
View ArticleRe: IP7000 boot, displays white, blank screen
Hello armando86vargas, thanks for your reply! When the SoundStation boots up, it displays the Polycom logo, and immediately after that, i get the white screen. The boot countdown doesn't start... br Alex
View ArticleRe: IP7000 boot, displays white, blank screen
Hello Steffen, yes, that's partly true. We are working with A1 Telekom Austria AG as reseller, but as far as I know is ELTAX GMBH their reseller. br Alex
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