Re: add macro NO BLIND transfer EFK
Hello joynt,You did not answer all my questions.Could you ensure to provide some feedback if the other reply => here<= has helped you so other users can profit from your experience before posting...
View ArticleRe: add macro NO BLIND transfer EFK
hi stefen this solution is whit blind transfer.i could to use a macro with attended transfer .i would reply the transfer key but a defined numer whitout select the number.
View ArticleRe: add macro NO BLIND transfer EFK
Hello joynt,You still did not answer all my questions.Could you ensure to provide some feedback if the other reply => here<= has helped you so other users can profit from your experience before...
View ArticleRe: Headset not hanging up
Hi Steffen, you're absolutly right. The version is 5.4.2 (latest) Yes I doubled checked that the phone was correctly configured and also the Jabra base. Francois
View ArticleSound Point 335 Group Messaging WAN
We have Sound Point 335 phones runing version 4.09. Is it possible to use the Group Paging on a WAN with a Asterisk system?Group Paging works on our LAN perfectly but we can't seem to get the WAN...
View ArticleSoundPoint 7000 Losing configuration
Soundstation 7000's connected to group series 500's via Walta and PoE. We have about 60 of these in our current deployment. Recently our Polycom SE advised us that we needed to upgrade our end-points...
View ArticlePolycom VVX and SRV support
Hi all, We have two outbound SIP proxies (Sonus SBC) and one of them is being used as a redundent server. We are facing a particular issue: if the main proxy fails, there is a long delay in...
View ArticleRe: Click to Dial, VVX500
Callinize offers an integration for more than 150 phone systems and CRM which offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound...
View ArticlePolycom SoundStation IP 5000 disconnects outbound call after 3 minutes after...
Hello We have a problem with our Polycom Soundstation IP 5000. 3 minutes after the boot up, the Soundstation can't recieve anymore calls. But we ourselves can call other. We have seen a few similar...
View ArticleRe: Polycom SoundStation IP 5000 disconnects outbound call after 3 minutes...
Hello DataHead,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. This also...
View ArticleMulticast issue- Polycom VVX 310-Algo 8180-Juniper switches
Hello all ….I’m looking for any light that can be shed on an issue I am having with our Polycom VVX 310 phones (UC software version 5.3.0.12074)We have an Algo 8180SIP Audio Alerter configured by our...
View ArticleRe: Multicast issue- Polycom VVX 310-Algo 8180-Juniper switches
Hello Dennis,welcome to the Polycom Community.This sound pretty simple as I would suggest just comparing a working Phones wireshark trace via a spanned port in comparison what arrives on a phone that...
View ArticleRe: Sound Point 335 Group Messaging WAN
Hello getRdone161,,welcome back to the Polycom Community.Do you mean our Polycom build in Multicast PTT feature or some SIP INFO Header auto answer ? Please ensure to provide some feedback if this...
View ArticleRe: Sound Point 335 Group Messaging WAN
Yes it's the Polycom build in Multicast PTT feture.
View ArticleRe: Sound Point 335 Group Messaging WAN
Hello getRdone161, have you checked via wireshark if the send multicast traffic is actually forwarded to the destination you have you "other" phones registered to? Can you describe your network setup...
View ArticleRe: Sound Point 335 Group Messaging WAN
I guess a better question is doees anyone know if Asterisk would know to forward this traffic to the correct ip on a WAN setup? No I have not tested it with Wireshark, I would guess it's just going to...
View ArticleRe: Multicast issue- Polycom VVX 310-Algo 8180-Juniper switches
Thanks for the reply Steffen It hasn't proved to be simple thus far...... the difference between the phones is the ones that work are on the local subnet..... there's no config differences on the...
View ArticleRe: SoundPoint 7000 Losing configuration
Thanks for the info. I will give it a go this weekend and report back. Incidentally, is there any method to remotely format the flash? Some of my deployed units are in very remote areas with no...
View ArticleRe: Sound Point 335 Group Messaging WAN
Hello getRdone161,The Polycom PTT feature has nothing to do with your PABX as it has no control over it. I suggest you check this document => here<= and also read this => here<= to...
View Article[Software]TRIO UC Software 5.4.1 Rev AA has been released
Hello everyone, We are pleased to announce that the Polycom® UC Software 5.4.1 Rev AA 5.4.1.17597 associated utilities and documents for Polycom® RealPresence Trio™ 8800 only are now available on the...
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