Re: IP550 wont redial same number
Hello JACKamernet,welcome to the Polycom Community.Would you mind posting your digitmap?Please ensure to provide some feedback if this reply has helped you so other users can profit from your...
View ArticleRe: Uc-One integration with polycom
Hello J.Silva,The BroadWorks platform to my knowledge would create the provisioning file so I am unsure why you are attempting to do the same manually.Please ensure to provide some feedback if this...
View ArticleRe: IP550 wont redial same number
[2-9]11|0T|100|101|011xxx.T|9011xxx.T|1[2-9]xxxxxxxxx|91[2-9]xxxxxxxxx|9[2-9]xxxxxx|*xx|[8]xxx|[2-7]xx|x. Here thank you
View ArticleRe: 501 phone fails to boot, is stuck in endless cycle of failure
Thanks for the welcome. Since there was no option available when I posted my initial issue; I have had no reason to return. Then I got notification that others had the exact same issue I had, so I...
View ArticleRe: 501 phone fails to boot, is stuck in endless cycle of failure
Hello Chuck,As this is the official Polycom community hosted by Polycom and moderated by Polycom employees allow me to close this post as you are correct as we seem to go in circles. You mention no...
View ArticleRe: IP550 wont redial same number
Hello Jack,The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a ConferenceResolution: Please check => here <= The...
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Re: missing "dir" softkey during transfer
Hello Jakub Zima,welcome to the Polycom Community.UC Software 4.0.8 is no longer a supported software as we always only support Current - 1. This means you either upgrade to UC Software 4.0.10 or 4.0.9...
View ArticleIP5000 Rev:G vs Rev:H
Question:Why would our phone services have trouble installing a IP5000 when they just installed one 3 months ago?Should they be adjusting the settings of the network to accomodate?orShould I downgrade...
View ArticleRe: IP5000 Rev:G vs Rev:H
Hello ANL_Tech_Support,welcome to the Polycom Community. Firstly it would be really helpful if you could explain what your actual issue is that you are facing. Both versions of software posted are no...
View Articlevvx 500 will not upgrade to new firmware
I have two vvx 500 phones, neither will update to the new 5.4.2.2xx from 5.4.2.0.xi agree to the terms and conditions and it will not reboot.
View ArticleRe: vvx 500 will not upgrade to new firmware
Hello SteveRad,welcome back to the Polycom Community.Have you checked the log files ?Please ensure to provide some feedback if this reply has helped you so other users can profit from your...
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Re: [FAQ] How can I Record or Playback Audio Calls?
A RealPresence Trio 8800 can be used to utilize a USB stick for Audio Recording and Playback. The above describes in detail the functionality itself and the attached file usb_recording.cfg can be...
View ArticleRe: MyInfoPortal still functional?
I too was playing around with this the other week, any idea what the status is?
View ArticleRe: MyInfoPortal still functional?
Hello all,welcome to the Polycom Community.I am working with product management on this. The "MyInfoPortal" was originally launched with the VVX1500 product to showcase the microbrowsers capability's A...
View ArticleRe: MyInfoPortal still functional?
Hey Steffen, Thanks for the response! It makes sense that it was for the 1500, but I seem to recall it working on the VVXs as well. I'd imagine the lower end VVX have been much better sellers. Might "I...
View ArticleRe: Softkey for consultative transfer
Steffen, I'm aware of the option to change default xfer from consultative to blind. This is a great option by the way and I wish it was also available for x50 phones ("HD" line). But for this...
View ArticleRe: missing "dir" softkey during transfer
Hello,thank you for you answer.I performed factory reset and in default configuration, this problem doesn't occurs.So, this is problem somewhere in our configuration. Do you now which part of config...
View ArticleRe: Softkey for consultative transfer
Hello VoIPonaught,we getting into support territory here. Please work with your Polycom support representative on this.Please ensure to provide some feedback if this reply has helped you so other users...
View ArticleRe: Downgrading an IP 7000
Hello, I have read the instruction and am trying to understand this downgrade procedure. We have a provisioning server that has thousands of configuration files for thousands of phones in there,...
View ArticleSFB and Standard SIP
Can you provision a VVX 500 to connect to SFB and also to a thrid party SIP service?
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