Question:
Why would our phone services have trouble installing a IP5000 when they just installed one 3 months ago?
Should they be adjusting the settings of the network to accomodate?
or
Should I downgrade the unit so it works in the existing environment?
3 months old unit specs:
Assembly: 3111.30900.001 Rev:G
Bootblock: 3.0.2.0024
BootROM: 4.3.1.0400
Version: 3.3.3.0069
Component Version: 5.1.0.0174
New unit specs:
Assembly: 3111.30900.001 Rev:H
BootBlock: 3.0.4.0001
Updater 5.0.4.0003
Main Version: 4.0.4.2906
Component Version: 6.1.3.0019
Why I am I worried about it?
Phone services put it back in my lap to return to the vendor because they think it has some version of software that cannot be upgraded/changed/modified. I do not pretend to understand how these things are connected, so I "have" to take thier rejection at face value. If they are not going to dig for a solution, I will.
I have successfully mounted the unit and was ready to upgrade to the latest firmware but I ran across the "old" one at the last min and descided to pause and ask some questions in the fourm.
Thank you in advance for your input.
T
