Re: What is the difference between the VVX 600, 601 and the 611?
Hello Mike719,welcome to the Polycom Community.Both the VVX600 and the VVX601 support Gigabit Ethernet. The 601, as already explained to the OP, is the new model going forward. It has more memory and a...
View ArticleRe: VVX 500 Bluetooth dongle support for common bluetooth headsets
Hello TRRB,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release....
View ArticleVVX 500 Acoustic Fence with Plantronics Voyager Focus UC BT (USB)
Hi, I have the VVX 500 on 5.5.1.15937 firmware. I'm able to get Acoustic Fence working on the handset and other headsets in the headset port. When I set up the Plantronics Voyager Focus UC BT, I'm not...
View ArticleRe: Can I import contact list with my VVX 500? -- 9# of entries
I agree that adding contacts via the phone 10 digit is stunningly antiquated. This should be done through a usb csv file if it can't be done directly through the web interface. I'm amazed that the...
View ArticlePolycom D60 installation
I have a D60 handset and base station. But we do not have any other Polycom device installed at site. Was wondering if I can still get the D60 to work without existing Polycom phone? Can I connect the...
View ArticleRe: Phone do not look for 000000000000-directory.xml
How can we set the phones to always merge with the latest 000000000000-directory.xml file so their directories stay current? This is a huge issue because of adds and changes in the...
View ArticleRe: Phone do not look for 000000000000-directory.xml
HelloThe minimum information for any post should be the software versionReplied via a mobile device
View ArticleRe: Polycom D60 installation
HelloPlease check the FAQ as it contains what compatible VVX phone you requireReplied via a mobile device
View ArticleRe: Can I import contact list with my VVX 500? -- 9# of entries
Hello Jim123The way to request such new feature is outlined in the FAQReplied via a mobile device
View ArticleRe: Configuring LED patterns for expansion module
Hi,Is there a logic for the different scenarios ?( strat up , after start up , etc...)
View ArticleRe: Configuring LED patterns for expansion module
Hello Sina,Please follow the provided FAQ post's as they contain troubleshooting steps. If this is not possible please work with your Polycom reseller. So far you have not provided any details that...
View ArticleAutomatically Dial Extension on Hook
Hello, Recently we've been rolling out UCS 5.5.1 for our VVXs and noticed that, even using the same dialplan, the behavior has changed for on-hook dialing. For instance, a VVX 400 was updated from UCS...
View ArticleVVX 410 Transfer Problems
We have one customer with a VVX 410 running 5.4.5 that "loses/drops" callers when they blind transfer the caller to someone internally to their business (another VVX 410). The caller gets placed on...
View ArticleRe: Configuring BLF with paper expansion module. Can't get it to work.
Any news? I'm waiting on my provider that isn't responding. Hoping that you have an answer for me. Thanks,Julien
View ArticleRe: Polycom DHCP Options VVX600 and Infoblox option 66 or 161 Not working?
Did you ever get a resolution to this issue? We are haveing the same problem with VVX201 phones and Infoblox.
View ArticleRe: VVX 410 Transfer Problems
Hello Madison,welcome back to the Polycom Community.We need some kind of logs. The FAQ's contain tips how to set these.Please ensure to provide some feedback if this reply has helped you so other users...
View Articleip560 "More" softkey not visible on-hook
Hi guys, Phone: Polycom ip560 When I am on a call the "More" softkey is not visible on the display. Only softkeys that are visible are in order from left-right: hold, end call, transfer, conference...
View ArticlePolycom SoundStation IP 6000 won't boot (three flashing or solid red lights)
Hello, So we implemented new switch stacks of ALE Omniswitch 6860E: http://enterprise.alcatel-lucent.com/assets/documents/omniswitch-6860-datasheet-en.pdfThey are PoE switches with a default of 30 W...
View ArticleRe: Is there a way to disable the paging softkey?
We would like to hide it as well. Please add it to the feature request list!!! Thanks.
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