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Re: Soundstation IP 6000 NO GUI nor DHCP

thanks for that solution, i hadn't found the rom updater.nevertheless, i've tried using the provision *.cfg so that it auto provisions, but it seems that the device reads the information yet doesn't...

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Re: Soundstation IP 6000 NO GUI nor DHCP

Hello trosky777,First things first. Did you manage to update the Phone?Yes or no?Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best...

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Re: Soundstation IP 6000 NO GUI nor DHCP

yes the phones were updated perfectly. your solution worked out perfect.

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Re: Soundstation IP 6000 NO GUI nor DHCP

Hello trosky777,you mention the 0004f2f6d16e.cfg Did you specify within this file in the CONFIG_FILES="" a file with the configuration you shared the screenshot of or did you simply add this...

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Set "Generic" base profile in config file

Hi I'm trying to get a test VVX  311 to switch to the Generic base profile via config file, rather than having to later explain to people to simultaneously press 1,2,4,5 and switch manually as per the...

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Re: Soundstation IP 6000 NO GUI nor DHCP

this config file is added with the <mac>.cfg on the default root directory of the ftp. but i have no config_files defined on the application part of this file.

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Re: Soundstation IP 6000 NO GUI nor DHCP

Hello trosky777,you need to use the config_files="" section to specify the file(s) you want to load which contain the configuration you want to be loaded. Oct 7, 2011 Question: What is the relevance of...

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Re: Set "Generic" base profile in config file

Hello Bivin VIjai's , A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution". If they are in this state nobody finding them via a...

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No sound on Handset on Polycom VVX 400

Just received Polycom VVX 400. I have it connected but with the handset set I cannot hear a caller on the end. The volume is set a max voulme level. When I switch to speaker setting, then I can hear...

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Hide line key for voicemail number

I am using the VVX 410 UC Software Version 5.5.1.12442 and they are on a multi line hunt group. The hunt group has its own voicemail box and the phone has to be registered to the line to check the mail...

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Re: VVX D60 will not connect to VVX 400

Hello All, I am having the same issue as above. VVX 400Software Version: 5.5.1.11840 How was this resolved or any thoughts would be helpful?!?!? Thanks in advance 

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Re: VVX D60 will not connect to VVX 400

Do you have BLFs on the 400?   Madison

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Re: No sound on Handset on Polycom VVX 400

Hello Mocha Java,welcome to the Polycom Community.Are you sure you plugged it into the right port? Are the RJ11 plugs all the way into the socket? If yes and this is a brand new unit please work with...

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Re: Hide line key for voicemail number

Hello rfut, Your old posts => here <= is still open / pending as you have not marked these as "Accept as a solution". If they are in this state nobody finding them via a community search will...

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Re: Soundstation IP 6000 NO GUI nor DHCP

This is the error im getting now.   000006.445|sec |*|03|Initial log entry. Current logging level 4 000006.445|cfg |2|03|Prm|cfgParamCbGenericSet set DefaultCbRestart(48) to 402b37e2 0. 000006.445|cfg...

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Re: Soundstation IP 6000 NO GUI nor DHCP

You do not add any configuration into this file. You load a file via the mac.cfg as explained in the linked FAQ posts Replied via a mobile device

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SoundPoint and VVX authorized USB memory manufacturers and models

Reviewing:http://supportdocs.polycom.com/PolycomService/support/global/documents/support/technical/products/voice/Supported_USB_Devices_Recording_SoundPoint_IP_650_TB38084.pdf I was wondering if there...

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Re: SoundPoint and VVX authorized USB memory manufacturers and models

Hello Ian,welcome to the Polycom Community.The SoundStation IP phones are soon end of life / end of support so to answer this is no. The VVX accepts most USB sticks and it is impossible to test every...

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SoundStation IP 7000 PC Port Microphone

Hi there, I have a 2.5 to 3.5 MM adapter with a 3.5 extension to plug into a laptop mic/audio port Both the 2.5 adapter and the 3.5 are 4 pole cables, meaning they pass mic and audio however the...

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Re: SoundStation IP 7000 PC Port Microphone

Hello Daniel,welcome to the Polycom Community.I can only recommend to utilize the original cable as this works. Anything else us not supported. Extending the original cable is not supported...

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