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Re: Auto Answer after first invite?

Hello Jonathan Rose, I do not believe this is possible. To my knowledge we only look at the INFO-HEADER within an INVITE.Please ensure to provide some feedback if this reply has helped you so other...

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Re: Auto Answer after first invite?

I see. Well, thanks for letting me know.

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Re: Speed dial entry with pause, please, don't give the broken record answer

we do not ignore our customers but the way a customer can make themselves heard may not suit yourself or your organisation. Again we do not know anything about you as a customer or how or what Polycom...

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Re: IP650 not honoring daylight saving?

Updated to add device.set="1" like so:<DEVICE_SETTINGS device.set="1" device.sntp.serverName="pool.ntp.org" device.sntp.gmtOffset="-28800" device.auth.localAdminPassword.set="1"...

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Re: IP650 not honoring daylight saving?

It appears that removing these two: tcpIpApp.sntp.daylightSavings.start.date="13" tcpIpApp.sntp.daylightSavings.stop.date="6"fixes the problem... somehow having both a start day of week and a specific...

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setting voIpProt.SIP.header.diversion.enable to 1

have a vvx410 with 5.5.1.12442 on it.  i need to simply set voIpProt.SIP.header.diversion.enable to 1.  dont see this setting anywhere logged into phone web interface.  i exported what i called the...

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Re: setting voIpProt.SIP.header.diversion.enable to 1

Hello hodor, A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution". If they are in this state nobody finding them via a community...

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Re: setting voIpProt.SIP.header.diversion.enable to 1

since i have 5.5.1 on my phone i downloaded the latest 700meg file:  Polycom-UC-Software-5-5-0-rts45-V-release-sig-split extracted and found a config folder inside that had the sip-interop.cfg file...

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STUN Support

Does the Polycom VVX line support STUN for use with Open SIP platforms? We would like to use the 3CX phone system, but 3CX claims they can not remotely provision a Polycom VVX phone because Polycom...

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Re: STUN Support

Hello KL,welcome back to the Polycom Community.All of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution". If they are in this state nobody...

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Re: Speed dial entry with pause, please, don't give the broken record answer

Hello all, I received this from Product Management: The request for the Speed Dial with Pause feature for VVX phones has been recorded and its priority has been raised. It is being scheduled for...

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Re: Speed dial with a pause

This post is closed. The main discussion can be found => here<= Official Statement: The request for the Speed Dial with Pause feature for VVX phones has been recorded and its priority has been...

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Your handset design is not good

The hand held receiver keeps falling down.. it is such a bad design difficult to handle it.

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Re: Your handset design is not good

Hello nagaraju_ramanna,welcome to the Polycom Community.I have moved your post from a completely unrelated on that you replied to. How about you first tell us what Polycom phone you are actually using...

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Soundstation IP 6000 NO GUI nor DHCP

Recently started working with these phones and i've tried upgrading the phone. Downloaded and extracted Polycom_UC_Software_4_0_11_rts15_release_sig_split.zip which is compatible with my...

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Re: Soundstation IP 6000 NO GUI nor DHCP

Hello trosky777,welcome to the Polycom Community. You also need the Updater / UpgraderThe community's VoIP FAQ contains this post here:Oct 7, 2011 Question: How can I setup my Phone / Provisioning /...

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Second Incoming Call Beep While On Phone

Whenever I am on a call I receive a beep like there is an incoming call when there is no incoming call. This happens to all extensions whenever anyone is on a call. There also is a yellow circle with...

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Re: Second Incoming Call Beep While On Phone

Hello Tylerw44,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a...

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FTP provisioning - Log file location

I am utilizing an FTP server to provision our Polycom Trio devices. So far, we are having great success. However, the root of my folder is getting messy with log files. The log files that are being...

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Re: FTP provisioning - Log file location

Hello DerekHamaker,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...

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