No Audio an Polycom VVX400 on Jabra PRO 9465 DUO
Hello, i have a Polycom VVX400 an the Jabra PRO 9465 DUO with Adaptercabel 1420-17.The VVX400 is set to Jabra-Mode. The Headset Rings an the i can pick up the call. But there is no Audio Signal. I...
View ArticleRe: Polycom Trio Bluetooth Issues
Based on my last testing in my office, the Trio plugging in USB does automatically open up the folder and allows you to share content easily. However, the Bluetooth is the same and only works for the...
View ArticleRe: No Audio an Polycom VVX400 on Jabra PRO 9465 DUO
Hello Holger,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: SoundStation IP 7000 cannot place call
I have downloaded both the UCS 4.0.11 and the updater 5.0.11 and unzipped them to a folder that I have given the FileZilla user access to. The IP 7000 appears to connect to FileZilla fine (it says it...
View ArticleRe: SoundStation IP 7000 cannot place call
Hello davidk,Not really sure what you added as credentials but something is looking for the file size of 192.168.53.10 It should look for stuff like this: (000007)16/11/2016 17:40:43 - t544d...
View ArticleRe: VVX ignore DHCP option 128 but Soundpoint do not on the same LAN
Hello Cosmicsniper,welcome to the Polycom Community. Could you kindly post the whole software version as 5.4. is not the complete string. In additon did you ever have this working?The community's VoIP...
View ArticleRe: SoundStation IP 7000 cannot place call
My mistake. I unzipped both the UCS and Updater folders and placed them in a directory that I gave the user access to. Apparently what I needed to do is copy all the contents of the unzipped folders...
View ArticleRe: No Audio an Polycom VVX400 on Jabra PRO 9465 DUO
Hi Steffen, thanks for the quick reply. I tried different UC Software versions. 4.1.4.74305.0.0.68745.3.0.133575.5.0.20556all with the Same Problem. And sorry, the Cable ist the GN Netcom SKU...
View ArticlePolycom 550 calling problem
Hi, I am a owner of a business center. I have polycome 550( 200 telephones) in my business center. Everyhing is okay although it is kinda difficult, but all telephones have the same problem. Calling...
View ArticleRe: Polycom 550 calling problem
Hello Mingeon Kim,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a...
View ArticleCall logs do not reflect caller ID upon transfer
When an inbound call is transferred the caller ID is correct, however, when looking at call logs it displays the extension that transferred the call.Cell 12125551212->ext 22...
View ArticleRe: Call logs do not reflect caller ID upon transfer
Hello Steven Meyer NYC,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed...
View ArticleRe: Broadsoft Flexible Seating - VVX Phone Directory
I'm facing the same issue. The only thing that would be copied on the host phone when guest logs in would be BLF, but speeddials or even 2nd line appearances won't. Just wondering if anyone had a...
View ArticleRe: Polycom 550 calling problem with frsip
Thank you for the kind reply. 1. I am currently using polycom 550, and for the software, frsip(deltapath). 2. Just outgoing calls(certain numbers) I tried to find this problem but I was not able to...
View ArticleRe: Polycom 550 calling problem with frsip
Hello Mingeon Kim,Apart that you still have not told us what software version these phones are running I am still convinced that this is not a Polycom Problem. NEXT ACTION: Please contact whoever setup...
View ArticleRe: Broadsoft Flexible Seating - VVX Phone Directory
Hello VoIPonaught,welcome back to the Polycom Community.You replied to a 2 year old post so chances are if there was anything wrong this would be fixed by now. It is always useful to include the...
View ArticleRe: Call logs do not reflect caller ID upon transfer
Hello Steven Meyer NYC,Can you raise this with your reseller ?In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. If this is some sort of an...
View ArticleRe: No Audio an Polycom VVX400 on Jabra PRO 9465 DUO
Hello Holger,Did you plug it into the Headset socket next to the Ethernet or in the AUX ? You need to use the headset socket !Please ensure to provide some feedback if this reply has helped you so...
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