Hello Yaakov1,
If this is a performance issue we would need to see some configuration and logs so I suggest you open a Service Ticket. If you are out of warranty you need to Pay per incident aka PPI.
Please post your MAC address so I can lookup who would support you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
