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Re: Facing issue with IP5000

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Hello Kannan Chandrasekar,

If the unit was working for one month you may still have warraty on it but I cannot remote diagnose this.

 

You have two Options:

 

  • Contact Scansource in the USA and inquire about your warranty status
  • Call / work with Polycom in India and check for RMA options.

There is nothing I can do from here or give you any prices.


Best Regards

Steffen Baier

Polycom Global Services


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