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Re: VVX 5.4.x Delay upgrade / prov.usercontrol

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For completeness, This has been resolved.

The issue on my side was ZTP.

From talking with our polycom sales engineer:

ZTP DOES NOT work with prov.userControl
-- this IS stated in the admin guide

ZTP is enabled by Default on every VVX phone leaving the factory

-- this was news to me.

I was under the impression that since we had not explicitly enabled ZTP that it would be off

So we have gone to Home - Settings - Advanced - Network- Provisioning -- (last line) and turned off ZTP and BOOM! prov.usercontrol works as expected.

 

to do this via your config file, you would add:
 

    device.set="1"
    device.prov.ztpEnabled.set="1"
    device.prov.ztpEnabled="0"

as well as

 

    prov.userControl.enabled="1"
    prov.userControl.postponeTime="01:00"

 

 

Had to post this, as I hate when i google an issue and find someone with the exact same problem who 'fixed it' but doesnt post their solution


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