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Re: firmware update for a cx5000 failing

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Hello ,

at the bottom of the Unit it will say CX5000HD and the software version shown in your photo tells me it is a CX5000HD.

 

You will need to reboot it as any damage would already be done.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


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