Hello neillundgren,
welcome back to the Polycom Community.
What about your other post => here<= ?
The SoundPoint IP 320/330 was being discontinued and was no longer available for purchase after 12/31/2009. Support for the product was available until 12/31/2014.
You are using an old and outdated phone with an old and no longer supported version.
Please at least upgrade to the latest supported software UC Software 3.3.5
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here<=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services