Re: sip.ld

Hello KyleR,

welcome to the Polycom Community.

Please open a support ticket on this including if this is a VVX or an older SoundPoint/SoundStation.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post your phone's MAC address so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services