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Re: VVX 500 - soUsbInit: USB features are disabled

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SteffenBaierUK wrote:

Hello Frosty_NZ,

welcome to the Polycom Community.

It would help us if you tell us what are you trying to do with the USB Stick.

 

The FAQ contains for example a section about USB recording if that is what you are trying to archive.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Hi,

 

Thanks for your reply.

 

I'm attempting to use a USB digital headset with the device. I've noticed on other devices, that the phone will show a message on the screen when a USB headset is plugged in, but these devices are not doing it. I can't find anything in my config files relating to disabling USB functions. I'm also not able to use a USB drive for any functions either.

 

I realise there are only a select few supported headest for the VVX500, but it appears that the USB functions are disabled completely.

 

Thank you.


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