Re: Missed Call directory for shared call appearance on SP 450
I am the SIP provider. What would you like to see in the SIP messaging? Everything was woking as expected with regard to the missed calls in software version 4.0.1, but we upgraded due to some bugs and...
View ArticleRe: Missed Call directory for shared call appearance on SP 450
HelloThe next step is to escalate this via your POLYCOM resellerReplied via mobile device
View ArticleRe: IP 7000 digit map timeout question
HelloThe FAQ contains a post describing the digitmap and how troubleshoot this. I suggest you change one phone and test thisReplied via a mobile device
View ArticleRe: Polycom and Broadsoft Common Group Contact List
HelloCertain features only work with certain software versions and as you have not posted your currently being used version I can only advise you to check the latest publicly available release notes...
View ArticleRe: Group Paging Failing
HelloAt present 5.5.0 is the latest. Please upgrade and test again and if it still fails open a support ticket via your POLYCOM resellerReplied via a mobile device
View ArticleRe: IP 7000 digit map timeout question
Thanks for the reply Steffen. I've looked over the FAQ in detail as well as the digit map documentation and it just doesn't seem to be working as expected. I suspect that it isn't matching but the...
View ArticleVVX 600 BLF and transferring calls
Afternoon, New to forum, phone systems and pretty much everything Polycom. I have been doing my homework though and need to find a solution. Is there a way once a call is placed...
View ArticleRe: VVX 600 BLF and transferring calls
HelloThere are various FAQ posts covering optionsPlease have a look at these and also ensure you always post your currently used software version as an answer may depend on thisReplied via a mobile device
View ArticleCall Waiting Beep heard for every call coming to main line, only some users
We have 15 users on Polycom VVX 600s using various versions of UC software. I recently upgraded myself and 3 other users to the most recent software version 5.5.0.20556. Of the 4 upgrades to the new...
View ArticleHow to upload config changes to a phone via the web utility
Hello, I want to customize Flexible Line Key Assignments on a VVX400 phone via the web inteface. I have found several FAQs discussing which parameters I need to use so I think I understand that part....
View ArticleRe: How to upload config changes to a phone via the web utility
HelloI am sure there is a FAQ post covering this but as I am travelling at present I simply reply.Yes you import a XML formatted file with any name and the .cfg as name. Any change will append to the...
View ArticleRe: How to upload config changes to a phone via the web utility
Steffen, Thank you very much for the clarification. That's exactly how I was hoping it worked. If you do find any FAQ on this specific topic, I wouldn't mind reading it. And I couldn't find the...
View ArticleRe: How to upload config changes to a phone via the web utility
Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?Resolution: Please check => here<= The above should cover this
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
Hello chonchos,welcome to the Polycom Community.What type of SIP Server are you using and are you sure the Polycom phones are producing this "tone" and it is not some kind of server generated tone...
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
Hey Steffen, I believe by SIP Server you're referring to our Edgemarc 4550 that was provided by Comcast? Is that correct? You'll have to excuse my ignorance here as I'm not exactly an expert with all...
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
HelloThis may be a know. BLF / Busy lamp field issue but to verify this we would need you to open a service request via your POLYCOM reseller.Replied via a mobile device
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
So basically I need to go through our provider, Comcast, in order to get a ticket open about this?
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
Hello Chronchos,Yes your reseller or service provider would need to open a case with our support team for you.Please ensure to provide some feedback if this reply has helped you so other users can...
View ArticleRe: Changing backgrounds through provisioning Polycom Trio Visual +
I'd like to know how to change this also. The image I want to use is on the same FTP server as the configs and I've tried every sort of URL or file path I could think of but all I get is a black...
View ArticleUSB keyboard with VVX phones
Does any VVX phone support USB keyboard? If not, is there future plans to support it?
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