Re: Help with a configuration on vvx
Hello J.Silva,if you manually make changes to settings the phone will upload a <mac>-phone.cfg file which will contain the changed settings. In addition the Admin Guide should contain this...
View ArticleQuestion with XSI directory
Good day to allI have a question can make the directory XSI full display in polycom equipment without having to search, as well as the local directory that appears when you press the...
View ArticleRe: remove full screen call VVX 400
thank you very much much served me the answer greetingsThank you
View ArticleACD Signin Button position
We have disabled the newcall, forward, and dnd softkeys. The acd "Available/unavailable" and "ASignIn/Asignout" buttons show up in position 5 and 6. How can we move them to show in the first 2...
View ArticleIs UC 5.4.3.1014 only for Lync/Skype?
The agreement for UC Firmware 5.4.3.1014 says: http://support.polycom.com/PolycomService/support/us/support/eula/ucs/UCagreement_combined_5_4_3.html 1) The use of Polycom UC Software versions 5.4.3...
View ArticleSPIP335 Line 2 as BLF Key
Hi, Wondering if the second Line key on a SoundPoint IP335 can be used as a BLF key to watch hints generated on the PBX. I don't mean watching another extension state with Polycom's built-in Presence...
View ArticleRe: SPIP335 Line 2 as BLF Key
Hello zirophyz,welcome to the Polycom Community.From the UC Software 4.0.1 Admin Guide page 394: These parameters are only supported on the SoundPoint IP 450, 550, 560, 650, and 670 phones.Please...
View ArticleRe: Is UC 5.4.3.1014 only for Lync/Skype?
Hello igChief,welcome back to the Polycom Community.From the UC Software 5.4.3 Release Notes Page 3 Polycom® Unified Communications (UC) Software 5.4.3 is a release for Polycom for all Open SIP servers...
View ArticleRe: ACD Signin Button position
Hello yaakov,welcome back to the Polycom Community.The community's VoIP FAQ contains this post here:Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?Resolution:...
View ArticleRe: Question with XSI directory
Hello J.Silva,I am not sure I understand your question but the BroadSoft XSI directory is different to the Local Directory. I suggest you contact your local Polycom Reseller so they can work with you...
View ArticleRe: Multiparty error with sound structure and polycom touch control
Touch control versionPanel Software: 1.16.0-47System Software: 1.16.0-32 Sound Structure firmware : 1.7UC Software Version 4.0.8.1608 Appearanty.The Touch panel is not able to make another call and...
View ArticleRe: Multiparty error with sound structure and polycom touch control
Hello Ronald Han,I had a brief look internally and any error message similar to this is HDX Video Endpoint and Exchange related. I suggest you get your Polycom reseller to open a case so we can look at...
View Article[Software] UC Software 5.4.4 was released
Hello Everyone, We are happy to announce the availability of Polycom® UC Software 5.4.4, with associated utilities and documents on the Polycom® product support web page (http://support.polycom.com)....
View ArticleRe: Bulk Provisioning SIP Phones
Hello ,I just updated the link.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen BaierPolycom Global Services
View ArticleRe: Is UC 5.4.3.1014 only for Lync/Skype?
Thank you, the scary disclaimer page left it vague and I'm not a lawyer so I figured I'd ask rather than try to interpret the legalese :)
View ArticleRe: Difference between VVX300 and VVX301
Hello Ricardo,The VVX301,311,401,411,501 and 601 are the new hardware refresh and have different CPU / Memory layout. At some point the current VVX phones will go end of sale and the "new" models will...
View Article