VVX300 Plantronics Headset Interface
I have a Polycom VVX300 and a Plantronics CS540 wireless headset. When I go into the menu selection Settings>Basic>Preferences>Headset>Hookswitch Mode and try to select Plantronics EHS by...
View ArticleRe: VVX300 Plantronics Headset Interface
Hello brob,welcome to the Polycom Community.It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release. This also allows...
View ArticleRe: IP 7000 Won't save settings
I am having the same ptoblem. i upgraded all the way to 4.0.10.0568. Is downgrading to 4.0.4 the only solution?
View ArticleRe: VVX300 Plantronics Headset Interface
Thanks for the feedback! To further expand relavent information to the prior post...the SIP version is 5.2.0.8330 and the BootROM / Updater version is 5.4.0.8782.Hope this is helpful.
View ArticleRing Tone Packages: VVX 600
Forums, We just purchased new VVX 600 phones. So far they are great but the selection of ring tones is very limited. I realize you can load .wav files for new ring tones but so far we've had limited...
View ArticleRe: Ring Tone Packages: VVX 600
Hello Justin,welcome to the Polycom Community.This is not really something we aim or support for our business media phones, The file sizes and limitations are listed in the admin guide but I am not...
View ArticleRe: VVX300 Plantronics Headset Interface
Hello brob,The first step should be to upgrade to a currently supported version. This is at present UC Software 5.4.3 or even 5.4.2The community's VoIP FAQ therefore contains this post here:Oct 7, 2011...
View ArticleRe: IP 7000 Won't save settings
Hello jhuskins,welcome to the Polycom Community.A little more information is alwaysd helpful: Are you using any kind of provisioning server ?If yes to the above is the phone uploading a...
View ArticleRe: Intercom Calls Interrupt Active Calls
I can confirm that the auto-answer interrupt is occurring on UC software 5.2.5, on a VVX 410 and VVX600.Intercom is enabled with the following config lines: <voIpProt><voIpProt.SIP>...
View ArticleRe: VVX500 - No POE
Hello pingram3541,welcome back to the Polycom Community.Did you ever follow up some of your earlier posts where the advise had been to contact your Polycom reseller as by not doing so you deprive...
View ArticleIn reference to Re: [FAQ] How can I setup my Phone / Provisioning / Download...
Steffen, Hi. I found your article listed above (http://community.polycom.com/t5/VoIP/FAQ-How-can-I-setup-my-Phone-Provisioning-Download-Upgrade/td-p/4203), but have a question for you. The screen...
View ArticleRe: Intercom Calls Interrupt Active Calls
Hello sb_jde,welcome to the Polycom Community.Intercom aka SIP Alert Info is not PTT. PTT is Push to Talk and something completely different. Apart from asking you to try a currently supported software...
View ArticleRe: Intercom Calls Interrupt Active Calls
Hi Steffen, Thank you for your reply. I expected as much honestly, I've done research on these forums for years and I know you usually don't have the time to do any internal testing for weird issues...
View ArticleRe: VVX500 - No POE
Hi Stephen, Thanks for the welcome back. I responded via PM on the MAC address as well as your inquiries about my past history on these forums. Every thread I started has been followed through upon...
View ArticleRe: Intercom Calls Interrupt Active Calls
Hello sb_jde,Thanks for taking your time and looking up my prior replies and yes you are correct that my voluntary participation within this community is not mandatory. I do try and follow up post's...
View ArticleRe: Bricked Polycom 1500
Hello Admin529,welcome to the Polycom Community.Unfortunately your post lacks the minimum of basic information and I can only ask you to make the effort to provide some details on the currently used...
View ArticleRe: VVX500 - No POE
Hello pingram3541, we are unaware if you followed up => this<= with Next USA as requested just as an example as you replied to the community but did not provide a detail if you contacted Next USA...
View ArticleRe: Merging Calls
I guess I have one question to simplify all these pages, documents, etc on how to setup this phone. Now I have had a Mitel certified tech in to assist with the Phone system (which has been in place for...
View ArticleRe: VVX 500 touch display key problems
Just for clarity, this problem was never really solved. The problem simply went away after a few days. We replaced the POE switch and backup battery for good measure but the problem dissipated weeks...
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