Re: VVX Color expansion module lockup issue
Just adding an update here. Polycom believes the issues we are experiencing are related to a memory leak. There will be a software release hoping to address the issue by end of April. This was passed...
View ArticleVVX 500 using UDP when set to TCPonly
I have a VVX 500 running 5.4.2.2834 that, regardless of transport settings, seems to always use UDP for traffic. Is this a known issue, or one that anyone else is running into? Should I revert to a...
View ArticleRe: VVX 500 using UDP when set to TCPonly
To be clear, I'm talking about SIP not RTP obviously.
View ArticleRe: Push error 405
I figured this out. It actually works with https but not http. I couldn't find a setting in the GUI for this but in provisioning you need to set <apps apps.push.secureTunnelRequired="0" />....
View ArticleRe: LLDP SoundPoint IP 331 Dell Powerconnect 3458
Nathan, I wanted to say THANK YOU for posting this: years after doing this, you provided the answer to a problem I was having with a phone deployment this week. Know that your hope of someday solving...
View ArticleNew Installation; Phones not communicating over IP
Hi all, I'm just getting started with the Polycom VVX 300. For now, I have a completely flat network, basic class C, no internal firewalls, no MAC filtering, and no VLANs. The VVX300 wasn't obtaining...
View ArticleMAC address of Polycom VVX 400
Good Afternoon, Online, I can't seem to find instructions on how to get the MAC address of a Polycom VVX 400 phone. Thephone itself does not have a MAC noted in the back of it. SO we want to provide...
View ArticleRe: MAC address of Polycom VVX 400
Hello Angelo,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: How can I find out the IP Address of my Phone?Resolution: Please check =>...
View ArticleCustomizing SoundPoint IP 331 phone
Is there a way we can diable all the buttons (including the dial pad), except the mute button on a IP SoundPoint 331 phone. Thank You
View ArticleRe: Customizing SoundPoint IP 331 phone
Hello PVN,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Nov 4, 2011 Question: How can I change the functionality of an Hardware Button?Resolution: Please check =>...
View ArticleRe: New Installation; Phones not communicating over IP
Anyone think this could maybe be a firmware issue?
View ArticleRe: New Installation; Phones not communicating over IP
Hello Larry Simmons,welcome to the Polycom Community.This sounds more like a power issue. How is the unit powered and is it a brand new unit or did you purchase it from somewhere used?Please ensure to...
View Article[SOFTWARE] UC Software 5.4.3 was released
Hello Everyone, We are happy to announce the availability of Polycom® UC Software 5.4.3, with associated utilities and documents on the Polycom® product support web page (http://support.polycom.com)....
View ArticleRe: New Installation; Phones not communicating over IP
The phones were delivered new in box with a power adapter.
View ArticleStatus > Platform > Configuration - DUPLICATES??
Hello, greetings I noticed today that when I access SETTINGS > STATUS > PLATFORM > CONFIGURATION, it states that there is 1 Duplicate entry. (here is a screenshot) I looked as best as I could...
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[NEW] VVX D60 Wireless Handset
VVX D60 Wireless Handset More details can be found => here<=
View ArticleRe: VVX410 Issues - 5.4.2
Hi TylerCMS, THe BLF issue is fixed in 5.4.3. The issue number was VOIP-113015 as per the Release Notes.
View ArticleRe: VVX 500 using UDP when set to TCPonly
Just bumping this awaiting response. Please give me direction here, one of our clients is experiencing intermittent issues that likely are resulting from SIP notifications occasionally not making it to...
View ArticleRe: VVX 500 using UDP when set to TCPonly
Hello reign99,welcome to the Polycom Community.Could I kindly ask not to bump post's ? If you require support you will need to contact your Polycom reseller as they can open a support ticket for...
View ArticleRe: New Installation; Phones not communicating over IP
In case anyone actually reads these, pays attention, finds this in the future, or is in any other way interested, I solved the problem by disabling Cisco Discovery Protocol in the Advanced Menu. Kudos...
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